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Compliance Analyst - Health, Life and Benefits

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Compliance Analyst

ADP is hiring a Compliance Analyst. Responsibilities include:

  • Monitor licenses of all associates who are required to maintain an insurance license, including conducting monthly license audit; and enforcing ADPIA license policy, where necessary.
  • Manage agency and producer appointments and terminations with carrier partners.
  • Maintain, deliver, and monitor mandatory internal compliance trainings to all new Insurance associates, prepare reporting and enforce ADPIA policies, where applicable.
  • Monitor that all agency-related training requirements are met and produce monthly reporting on associates out of compliance and enforce ADPIA policies, where applicable.
  • Manage access to licensing and continuing education platforms.
  • Manage access and termination to third-party vendors and carrier platforms.
  • Advise Sales and Service by answering inquiries that focus on compliance issues, primarily around licensing, and appointment, etc.
  • Interface with Legal to manage appointments, carrier contract amendments, and portal access, etc.
  • Manage ICHRA Associates' Attestation.
  • Attend weekly H&B Appointment call, providing guidance regarding H&B carrier appointments, etc.
  • Conduct monthly NPC file reviews, produce reports and work with Finance to effectuate the reversal roll call for out of compliance associates.
  • Conduct monthly random file audits for Sales/Implementation/Service to determine that each sampling has conformed with state, carrier and agency requirements; and produce monthly reporting to reflect results.
  • Deliver File review (Quality) results during file review meetings and discuss trends and observations. Resolve appeals, drive improved process, quality, and best practices.
  • Manage Pay Associates onboarding, including but not limited to, assigning training, and removing associates from the program.
  • Act as a resource for projects that have been transitioned to Team India.
  • Perform other related duties as assigned by Team Lead or Senior Director.

Experience and qualifications:

  • 3 to 5 Years of Directly Related Experience
  • A college degree is great but not required. What is more important is having the skills to do the job. Other acceptable experiences could include:
    • Experience noted above, OR
    • Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
  • Bachelor's Degree required or in progress
  • 2-5 years' minimum experience with insurance companies
  • Licensed in Health and Life lines required
  • Licensed in Property and Casualty a plus
  • Proficient in Xcel basic Xcel formulas and conditional formatting, and Report formatting
  • Excellent Data validation Skills
  • Excellent written and verbal communication skills, including the ability to prepare and conduct presentations
  • Excellent analytical and problem-solving skills
  • Proficient with Microsoft Word and Outlook
Vacancy posted 3 days ago
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