Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Competitive pay

• Medical, dental and vision coverage

• 401k with matching contributions

• Paid time off equal to 2% of gross earnings

• Unpaid Leaves of Absence

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

• Discount programs

• Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_188FAFC3-D571-4805-939C-DD6773C03577_66506

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Cleveland, OH vacancy
  • $14 - $16 per hour

    Aquarium Job Location: 2000 Sycamore Street, Cleveland, OH, 44113, United States Base Pay: $14.00 - $16.00 / Hour Job Category: Aquarium Employee Type: FT Hourly Non Exempt Contact Information Name: Dariana Rivera Email: ****@*****.*** Additional...
    Suggested
    Hourly pay
    Shift work

    Jacobs Entertainment Inc.

    Cleveland, OH
    5 days ago
  •  ...popular restaurant chain in Independence, Ohio, is seeking a Manager to oversee daily operations, ensuring exceptional customer experiences and compliance with safety standards. You will be responsible for staffing, training, and community engagement, while maintaining... 
    Suggested
    Flexible hours

    Bonefish Grill

    Independence, OH
    5 days ago
  • $141.2k - $278.3k

    Position Summary Lead Architect with Agentic AI Experience, AI & Engineering/Engineering as a ServiceAgentic AI is moving from experimentation to production, and organizations everywhere are racing to figure out how to build it responsibly and at scale. We're growing... 
    Suggested
    Work at office
    Local area
    Flexible hours
    Shift work

    Deloitte

    Cleveland, OH
    3 days ago
  • $141.2k - $278.3k

    Position Summary Lead Solution Architect - AI & Engineering/EaasJoin Deloitte’s AI & Engineering practice and help architect...  ...Data Science, Electrical Engineering, or Mathematics8+ years of experience in software engineering, application architecture, or solution... 
    Suggested
    Local area
    Flexible hours

    Deloitte

    Cleveland, OH
    4 days ago
  • Giant Eagle, Inc. is seeking a POS Lead in Garfield Heights, Ohio, to drive guest service excellence. In this role, you will lead your team to ensure rapid...  ...have a high school diploma and 6 months to 1 year of experience. A flexible schedule, including nights and weekends,... 
    Suggested
    Flexible hours
    Night shift

    Giant Eagle, Inc.

    Garfield Heights, OH
    4 days ago
  •  ...Customer Experience Coordinator (Remote) We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction... 
    Remote work
    Work from home
    Flexible hours

    Nexora Talent

    Cleveland, OH
    2 days ago
  • $91k - $169k

     ...the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive...  ...contribute to the company’s success. As a Experience Designer Lead within PNC's Digital organization, you will be based in... 
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office
    Shift work

    The PNC Financial Services Group

    Cleveland, OH
    6 days ago
  •  ...are looking for EXPERIENCED leaders to help lead our growing organization. We Offer: Competitive wages (depending on experience) Health/Dental/Vision Programs...  ...implementing production, productivity, quality, and guest service satisfaction; resolving problems;... 
    Casual work
    Immediate start
    All shifts
    Flexible hours
    Shift work
    Night shift
    Weekend work
    Day shift

    Auntie Anne's & Cinnabon

    Cleveland, OH
    2 days ago
  •  ...Mediterranean-inspired cuisine that delights our guests and nourishes communities. With a...  ...culinary innovation, and exceptional guest experiences, we are expanding our footprint across...  ...values: Generosity First, Always: We lead with kindness. Our best work happens when... 
    Local area
    Shift work

    CAVA - Montgomeryville

    Cleveland, OH
    5 days ago
  • $14 per hour

     ...discounts At Nothing Bundt Cakes , the Lead Joy Creator/ Keyholder keeps the...  ...Candidatesmay be further compensated based on their experience, drive, ability to learn quickly, and...  ...® is committed to bringing joy to our guests and our communities and helping make... 
    Hourly pay
    Local area
    Shift work

    Nothing Bundt Cakes

    Cleveland, OH
    4 days ago
  •  ...Company Description Ayr Wellness is a leading U.S. multi-state cannabis operator with...  ...delivering consistent and positive customer experiences by driving inventory accuracy through...  ..., are consistently clean, safe, and guest-ready Qualifications Must stay... 
    Work at office
    Local area
    Shift work

    AYR Wellness

    Cleveland, OH
    1 day ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Cleveland. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Cleveland, OH
    11 days ago
  • $22 - $24 per hour

     ...often (in days) to receive an alert: Title: Lead Cook - Cleveland State University...  ...service with a positive attitude towards guests, customers, clients, co-workers, etc. Follows...  ...notice. Qualifications Previous supervisor experience in a related role preferred Experience as... 
    Hourly pay

    Aramark

    Cleveland, OH
    2 days ago
  •  ...Shift Lead Cleveland, OH - Steelyard Commons Our Story: Story Cannabis was built by misfits on a mission...  ...role in leading daily operations and ensuring every guest has a positive and enjoyable customer experience. You'll guide and support the retail team through... 
    Full time
    Temporary work
    Shift work

    Story Cannabis

    Cleveland, OH
    4 days ago
  • $14 - $15 per hour

     ...Lead Joy Creator/Keyholder At Nothing Bundt Cakes, the Lead Joy Creator/Keyholder keeps...  ...be further compensated based on their experience, drive, ability to learn quickly, and desire...  ...is committed to bringing joy to our guests and our communities and helping make every... 
    Hourly pay
    Shift work

    Nothing Bundt Cakes

    Cleveland, OH
    4 days ago
  •  ...Clevelandfoundation is seeking an Assistant Manager for Venue and Guest Services in Cleveland, Ohio. This role is responsible for...  ...maintain high-quality service standards. Candidates should possess experience in hospitality or venue operations, a relevant Bachelor's... 

    Cleveland Foundation

    Cleveland, OH
    2 days ago
  • $14.5 - $19.5 per hour

     ...Lead Cashier Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create...  ...The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards... 
    Full time
    Part time
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Ulta Beauty

    Cleveland, OH
    1 day ago
  • $11 - $13 per hour

     ...Lead Cashier At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations...  ...and memorable retail environments that enhance the guest experience, while reflecting the unique mission and... 
    Flexible hours
    Weekend work
    Afternoon shift

    Event Network, LLC

    Cleveland, OH
    3 days ago
  •  ...Baylor x Walmart Future Leaders Experience Join us for the Baylor x Walmart Future Leaders Experience, an immersive event designed for students interested in exploring career opportunities at Walmart and Sam’s Club. As part of the experience, selected students will... 

    Walmart

    Cleveland, OH
    3 days ago
  •  ...Meeting & Guest Services Coordinator The Meeting & Guest Services Coordinator provides short-term support for meeting and guest...  ...prepared, assists with logistics, and supports a seamless guest experience. This is a temporary, part-time assignment (46 weeks, approximately... 
    Temporary work
    Part time
    Work at office

    Cleveland Foundation

    Cleveland, OH
    5 days ago
  •  ...Description Description: Purpose: To provide excellent guest service to each guest in person or over the phone. Coordination...  ...beginning to end. Essential Functions: To Provide Guest Experience Through: Make the guest feel welcome with your greeting in... 
    Full time

    Ladies & Gentlemen Salon and Spa

    Cleveland, OH
    17 days ago
  • $14.5 - $15 per hour

     ...Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity...  ...Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt... 
    Hourly pay
    Temporary work
    Part time
    Local area
    Home office
    Flexible hours
    Night shift

    The TJX Companies , Inc.

    South Euclid, OH
    1 day ago
  •  ...agility. We leverage deep functional knowledge, decades of industry experience, and a vast partner network to implement the right solutions...  ...on one or multiple assigned strategic client pursuits and lead a complex delivery at rapid pace to meet client needs and agreed... 
    Full time
    Contract work
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Cleveland, OH
    2 days ago
  •  ...practices, and work closely with solution architects, functional leads and business stakeholders to deliver high-quality EPM solutions...  ...client requirements.Here’s what you need: Minimum of 2 years experience designing & building end-to-end data integration solutions between... 
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Cleveland, OH
    2 days ago
  • $110k - $160.91k

     ...transmission infrastructure is essential. This role is focused on leading and overseeing routing and siting efforts for electric...  ...Land Use Planning, Geography, or related field (or equivalent experience).6+ years of consulting or industry experience with power clients... 
    Full time
    Fixed term contract
    Casual work
    Work at office
    Remote work
    Flexible hours
    Shift work

    ERM Group

    Cleveland, OH
    4 days ago
  •  ...professional services company, searching for a Workday Functional Lead.This individual will be part of a team of advisory...  ...Partner CertificationMinimum of 3 years of consulting or client-side experience, most recently in a Lead or similar level roleMinimum of 3 years... 
    Full time
    Work experience placement
    Live in
    Work at office
    Local area

    Accenture

    Cleveland, OH
    6 days ago
  •  ...Oracle practice (.)You Are:A senior Oracle Utilities Integration Lead who brings both the architectural vision and the hands-on...  ...and client requirements.Here’s what you need:Minimum 7 years of experience designing and delivering integrations for Oracle Utilities CCS,... 
    Full time
    Work experience placement
    Live in
    Work at office
    Local area
    Remote work

    Accenture

    Cleveland, OH
    2 days ago
  • $92.5k - $124.25k

    Ready to lead? Join ERM and help shape the future of sustainable energy. Bring your expertise to a team that values innovation, collaboration...  ...Planning, Cultural Resources, or related field (or equivalent experience).4+ years of consulting or industry experience with power... 
    Full time
    Fixed term contract
    Casual work
    Work at office
    Remote work
    Flexible hours

    ERM Group

    Cleveland, OH
    4 days ago
  • $116k - $216k

     ...Home, OhioJob Title: Agentic AI LeadRole SummaryThe Agentic AI Lead is responsible for identifying, designing, and deploying AI-powered...  ...improvements in productivity, cycle time, and client experience.Key Responsibilities1. AI Use Case Identification & StrategyIdentify... 
    Full time
    Work at office
    Remote work
    Work from home
    Flexible hours

    KeyBank

    Cleveland, OH
    3 days ago
  •  ...Cybersecurity Security Operations Center (CSOC) Incident Response (IR) Lead is a cybersecurity professional responsible for overseeing and...  ...in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business... 
    Contract work
    For contractors
    Local area
    Remote work

    Sherwin-Williams

    Cleveland, OH
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!