Client Care Coordinator

Visiting Angels is looking for a In-Home Care Client Care Coordinator to join our team in our Plano/Lewisville office.

MUST HAVE AT LEAST 2 YEARS OF IN-HOMECARE EXPERIENCE.

Applicants may contact Agency Director, Angie Goodwin at View phone number on click.appcast.io or [email protected] with all inquires. Job Summary

The In-Home Client Care Coordinator oversees individualized care plans for clients receiving services in their homes. This role ensures clients receive high-quality, person-centered care while supporting caregivers, collaborating with healthcare providers, and maintaining compliance with agency, state, and federal guidelines.Key Responsibilities

• Conduct initial and ongoing client assessments in the home
• Develop, implement, and update individualized care plans
• Coordinate services with caregivers, families, healthcare providers, and community resources
• Monitor client progress, safety, and satisfaction through regular home visits and check-ins
• Provide client and family education related to care needs and available services
• Advocate for clients to ensure appropriate care, resources, and support
• Maintain accurate, timely documentation in accordance with regulatory requirements
• Ensure compliance with care plans, agency policies, and applicable regulations
• Identify changes in client condition and adjust services accordingly
• Participate in care team meetings and case conferences
• Respond to client concerns, incidents, or emergencies as needed

Qualifications

• Minimum 2 years of case management, home care, or healthcare experience
• Valid professional license or certification if applicable (e.g., CNA)
• Strong assessment, organizational, and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work independently and manage a caseload effectively
• Proficiency with electronic health records and documentation systems
• Valid driver's license, reliable transportation, and ability to travel to client homes

Preferred Skills

• Experience in home health, hospice, or long-term care
• Bilingual or multicultural experience
• Crisis intervention or care coordination experience

Work Environment

• Primarily field-based with in-home client visits
• Some office or remote administrative work
• Flexible schedule may include evenings or weekends based on client needs

Physical Requirements

• Ability to travel frequently and enter client homes
• Ability to sit, stand, walk, and occasionally lift up to agency-defined limits

Compensation & Benefits

• Competitive salary, starting at $20-$30 hour depending on level of experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Mileage reimbursement
• Professional development opportunities