Guest Experience Lead (GEL) NJ
$15.49 per hourMcDonald's
McH&N Management Company Job Post
McH&N Management Company, the Thomas Organization is a network of McDonald's Restaurants located in Northeast New Jersey and Rockland County New York. The Thomas organization McDonald's Franchises are owned and operated by Herbert and Nellie Thomas who are 30+ year McDonald's Owner Operators. Our focus as a company is to make sure that all of our customers leave Happy. We deliver on this by making sure that we Consistently Serve Safe, Hot, Fresh Food to our customers, Which is "Done with a Smile" in a Restaurant that's Spotless.
The benefits offered to employees working with the Thomas Organization include but are not limited too:
Start at $15.49/hr
Up to $16.00/hr with Experience
Access to Medical, Dental & Vision Insurance
Access to Life & Accident Insurance
McD Perks (Save Money on everything from Basket-Ball Tickets to Cell Phone Bills)
Cash bonuses (Based on Restaurant Results)
Earn your High School Diploma Online (FOR FREE)
College Tuition Assistance ($2,500 TO $3,000 Per Year)
No Cost/Low Cost College degrees through Colorado Technical Institute
Improve your English (Free English Classes)
Employee Meals and Uniforms Provided
Friendly Work Environment with Growth Opportunities
Flexible Hours & Flexible Scheduling. Whatever it is (Breakfast. Lunch. Nights. Overnights. Maybe it's Weekends) We think we can fit your needs.
Requirements:
Guest Experience Leads (GEL's) are the "Face of The Restaurant", they take the lead in being the helpful hospitality leaders in the restaurant. GEL's genuinely engage customers as they enter the restaurant by welcoming, assisting, checking back, thanking the guest and warmly saying good bye as they leave.
As a Guest Experience Leader, you are:
Responsible for:
Greeting Guests
Checking in with guests to ensure they have what they need
Handling guests' concerns and questions
Expert with the self-ordering kiosks assist guests to place orders on kiosks as needed
Engage with children, as well as assist parents, create a welcoming family-friendly atmosphere
Hand out kid's treats (ie. Balloons, smiley faces, stickers, coloring books, etc.)
We are looking for Guest Experience Leads who:
Take responsibility for delivering outstanding customer service, are friendly and have strong interpersonal skills. Smiles and maintains exceptional appearance, they should be a multi-tasker able to direct customers to the kiosk and co-workers in helping to execute McDonald's customer experience.
Follow food safety procedures according to company policies, health and sanitation regulations. Making sure that our food is safe is the MOST IMPORTANT part of our jobs.
Interact pleasantly and courteously with each customer and greet every customer with a smile.
Make sure lobby tables, floors and bathrooms are clean.
Report to each shift on time and ready to work, timeliness and positive attitude influences our customers and co-workers alike.
Report to all shifts wearing a neat and clean uniform. Dress to impress take your job seriously and we will take you seriously.
See a day in the life of a Guest Experience Lead at McDonald's
McDonald's- ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place... ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you...SuggestedFull timePart timeLocal area
McDonald's
Parsippany, NJ2 days ago $16 per hour
...serve delicious food, and create feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place... ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you...SuggestedFull timePart timeLocal areaMcDonald's
Passaic, NJ5 days ago- ...serve delicious food, and create feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place... ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you,...SuggestedFull timePart time
- ...include ensuring maximum sales, managing inventory, and maintaining guest services. The ideal candidate must be at least 21 years old and have a flexible schedule, alongside prior retail management experience. The role involves physical demands such as lifting up to 50...SuggestedSeasonal workFlexible hours
- ...leader to manage and inspire team members in Parsippany-Troy Hills, NJ. This position involves monitoring team performance, ensuring... ...team culture. Ideal candidates will have a high school diploma, experience in supervisory roles, and excellent communication skills....Suggested
- Smashburger is seeking a Restaurant General Manager in Clifton, NJ to lead the restaurant team and deliver memorable guest experiences. You will coach Restaurant Managers, Shift Leaders, and crew, ensure onboarding, training, and policy compliance, and drive daily operations...Local areaShift work
- Smashburger is seeking a Restaurant General Manager in Clifton, NJ to oversee daily restaurant operations, lead a team of managers and crew, and ensure top sales and guest experiences. Responsibilities include staffing, training, scheduling, and cost control, while fostering...
- Hyatt in Morristown, NJ seeks a Front Office Manager to lead the Front Office team, oversee staff training and scheduling, and ensure exceptional guest experiences. You will manage budgeting, inter-department communications, and guest service excellence while upholding...
- Panevino, operated by Delaware North’s Patina Group in Livingston, NJ, seeks a Restaurant Manager to partner with the General Manager to lead daily operations, deliver guest experiences, and foster a high-performing team culture. We want a hands-on leader who coaches and...
$60k - $70k
...looking for a passionate and experienced Restaurant Manager at Madison Hotel in Morristown, NJ. This role is pivotal for overseeing daily operations and ensuring top-notch guest experiences in an upscale dining environment. Ideal candidates will possess strong leadership...- Dunkin' is seeking an Assistant Restaurant Manager in Wanaque, NJ to support the Restaurant Manager in developing a team and delivering friendly guest experiences while driving top-line sales. You will help develop Crew and Shift Leaders, monitor performance, and uphold...Shift work
- Join our team at Hyatt Regency Morristown as an Assistant Operations Manager at the Front Desk. You will ensure welcoming experiences for our guests, handle check-ins and check-outs efficiently, and address guest inquiries while maintaining a professional demeanor. This...Full timeNight shift
- A dynamic fitness studio in Wayne, NJ, is seeking a motivated Studio Lead who excels in customer service and sales. The role involves providing excellent client experiences, managing sales of memberships and class packages, and maintaining a clean and welcoming environment...Weekend workDay shiftAfternoon shift
$50.4k - $68k
...Jersey, is seeking a Restaurant Manager to lead daily operations alongside the Restaurant... ...develop a high-performing team, ensure guest satisfaction, and uphold service standards... ...at least 2 years' restaurant management experience in high-volume settings, strong leadership...Panevino Ristorante
Livingston, NJ5 days ago$50k - $80k
...well-known restaurant chain in Pine Brook, NJ, is seeking a Manager to oversee daily... ...operations, ensure customer satisfaction, and lead staff. The ideal candidate will have at least one year of restaurant management experience and be willing to work a flexible schedule...Flexible hoursBonefish Grill
Pine Brook, NJ1 day ago$16 - $19.25 per hour
Panera in Succasunna, NJ, is seeking a Catering Lead to manage catering orders and deliver excellent service. You will assist guests in planning events with Panera's delicious dishes, ensure timely deliveries, and uphold food safety standards. This position offers competitive...Hourly payFlexible hours- Dunkin' is seeking an Assistant Restaurant Manager in Wayne, NJ to support the Restaurant Manager by developing a strong team focused on delivering great guest experiences and profitable top-line sales. You will help onboard and coach Crew and Shift Leaders, and ensure...Shift work
- ...seeking Supervisors for Spuntino Wine Bar & Italian Tapas in Clifton, NJ. This role involves leading daily restaurant operations, training team members, and ensuring a positive environment for guests and staff. Ideal candidates should possess strong leadership skills, the...Flexible hours
$55k - $65k
Turning Point Restaurants in Morristown, NJ, is searching for a Daytime Restaurant Manager. This role focuses on leading a team in a pleasant environment, ensuring high guest satisfaction, and conducting daily operations without late-night shifts. Candidates should have...Night shiftAfternoon shift- ...operations across the restaurant, bar and lounge. The role blends business acumen with hands-on leadership to deliver an exceptional guest experience while building a high-performing team. The successful candidate will oversee sales, KPI attainment and profitability, ensure...
- ...enthusiastic Dunkin' Assistant Manager to lead a fast-paced team and uphold brand... ...location in New Jersey. You will focus on guest satisfaction, product quality, and financial... ...at least 1 year of assistant management experience in QSR, strong leadership, and excellent...Flexible hoursWeekend work
- K9 Resorts in Fairfield, New Jersey is seeking a Supervisor to lead daily operations and develop team members. The successful candidate will ensure a seamless, 5-star experience for every guest while overseeing pet care and maintaining brand standards. A strong background...
- Part Time Cooking Instructor and Guest Experience Lead Madison, New Jersey Healthy Italia is an Italian cooking school, retail store, and community gathering place in Madison, New Jersey. We teach hands on Italian cooking classes where guests cook everything from scratch...Part timeSeasonal workFlexible hoursWeekend workAfternoon shift
- Ollie's Bargain Outlet, Inc. is seeking a Co Team Leader for its new store in Dover, NJ. This role provides leadership for the sales floor and ensures a positive customer experience. Candidates should have at least 2 years of retail management experience and a high school...
- Dimension Hospitality in Whippany, NJ, seeks a Front Office Manager who can lead daily front desk operations, model exceptional guest service, and partner with hotel leadership to drive productivity and accuracy from arrival through departure. You will supervise staff,...
- A fitness studio is seeking Studio Leads to enhance the customer experience by providing excellent service and support to clients and staff. Responsibilities include greeting clients, managing phone calls and emails, processing sales, and maintaining cleanliness. Ideal...Shift workDay shiftAfternoon shift
- Dimension Hospitality, LLC is seeking a Front Office Manager to lead our front desk team, ensuring a welcoming guest experience from arrival to departure and flawless service across reservations, check-ins, and billing. You will supervise staff, train and coach, monitor...
$17 - $20.25 per hour
Panera is looking for a Catering Lead in Florham Park, NJ. In this role, you will manage catering orders, ensure timely delivery, and maintain high standards for food quality. If you enjoy working in a fast-paced environment, have strong communication skills, and can adapt...Flexible hoursShift work- JETSET Pilates in Florham Park, New Jersey is seeking Studio Leads to deliver the ultimate boutique fitness experience. You will welcome clients, answer phones, respond to emails, process sales, and support instructors to ensure outstanding service. You will maintain a...Weekend workDay shiftAfternoon shift
- Hyatt Regency Morristown at Headquarters Plaza in Morristown, NJ is seeking a Front Office Manager to oversee all Front Office operations and guest services. You will train staff, coordinate inter-department communications, and manage scheduling to ensure efficient service...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead (GEL) NJ. Be the first to apply!
