Siebel CRM Administrator
Macpower Digital Assets Edge Private Limited
Job Description
Job Description
Experience Required:
- 7 years of hands-on experience in Siebel CRM Technical System Administration (Windows and Unix environments).
- Strong background in CRM system administration, maintenance, and troubleshooting.
Key Responsibilities:
- Administer, configure, and maintain Siebel CRM systems across Windows and Unix platforms.
- Perform system monitoring, performance tuning, and optimization of Siebel CRM applications.
- Collaborate with BI teams on Informatica integration for Siebel data workflows.
- Manage user access, security roles, and permissions within Siebel CRM.
- Execute system upgrades, patches, and migrations while ensuring minimal downtime.
- Troubleshoot and resolve technical issues related to Siebel CRM infrastructure.
- Automate repetitive tasks using scripts (Shell, Perl, PowerShell) for system efficiency.
- Work closely with developers and business teams to support CRM enhancements.
- Maintain system documentation, backup, and disaster recovery plans.
Technical Skills (Must Have):
- Siebel CRM Administration (Installation, Configuration, Maintenance)
- Windows & Unix/Linux Server Management
- Informatica ETL Integration (for BI/data workflows)
- Performance Monitoring & Troubleshooting
- Scripting (Shell, Perl, PowerShell)
- Database Knowledge (Oracle, SQL)
Preferred Skills:
- Experience with Siebel Open UI, Workflows, and Business Services.
- Knowledge of cloud-based CRM migration (Siebel to Oracle CX, Salesforce, etc.).
- Familiarity with ITIL processes (Incident/Change Management).
Soft Skills:
- Strong problem-solving and analytical abilities.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced, cross-functional environment.
Vacancy posted 16 days ago
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