Sr. Manager, Sales Associate Program
Align Technology
Department: Sales Location: US-North Carolina-Raleigh Role summary This position is ideal for an experienced field sales leader or early-in-career program manager to join the North America Learning & Development team as Sr.Manager, Sales Associate Program , ensuring our sales associates teams are equipped with the knowledge and skills to move to field-based sales roles and win. Reporting to North America Learning & Development leadership, you will own the North America Sales Associate program and lead the management and support team to drive the structure, rigor, and processes to create a reliable and field-ready Territory Manager bench. This is a full time position in our Morrisville, NC or Tempe, AZ office. Role expectations Own the Sales Associate program, including structure and integrity, recruiting and onboarding, training, coaching, ongoing development, and placement Lead, coach, and develop a team of site supervisors (Morrisville and Tempe office locations) through regular 1:1s, direct observation, and performance evaluations. Oversee training design, development, and delivery in partnership with the sales training team to ensure high quality development and certification experiences. Oversee recruitment strategy and partner with Talent Acquisition to hire ideal candidates Collaborate with field sales teams to support readiness and territory success. Monitor KPIs, drive sales results, and remove barriers to performance. Manage program logistics, including scheduling, housing, travel, and expense oversight. Provide program reporting and insights to leadership and stakeholders Execute on all other program responsibilities What we're looking for Education: Bachelor’s degree or equivalent experience with a minimum of 6 years sales and/or early-in-career experience Experience: Minimum 10+ years of recent sales experience; sales management and/or training experience with a background in pharmaceutical or medical device sales training preferred Skills: Sales, sales process, sales training, sales leadership, coaching, performance development, data fluency, process improvement, training facilitation, project management, presentation, knowledge application, performance management, interviewing Communication: Demonstrated skills at all stakeholder levels and proven ability to influence with and without authority; Strong sense of ownership, holding self and others accountable to meet/exceed expectations Teamwork: Demonstrated ability to manage multiple deadline-driven projects in a fast-paced, inclusive team environment; ability to own and adhere to sales training related processes and systems Complementary skills Instructional design, learning analytics, LMS/learning platforms administration Project management and project management software utilization MS Office Suite and Copilot integration Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire. #J-18808-Ljbffr Align Technology
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