Collections Specialist

OPEN POSITION:

Position: Collections Specialist

Department: Patient Accounting

Location: Cass City, MI

Hours: Full Time. Days. Full Benefits.

Aspire Rural Health System is hiring a Collections Specialist. We're looking for individuals with a positive attitude to join our dedicated team of healthcare professionals committed to delivering the highest quality of service to both our patients and employees.

Requirements:

• Strong customer service and communication skills, with a respectful, helpful approach when working with patients.
• Willingness and ability to learn self-pay collection processes; training will be provided.
• Ability to stay organized, prioritize tasks, and manage multiple responsibilities.
• Relevant customer service, collections, or accounts receivable experience is a plus; healthcare experience is preferred, but not required.

Responsibilities: Responsible for timely and accurate billing and collection of all patient accounts. Ensure that accurate and complete information appears on the patient statements. Research and resolve open accounts thoroughly and accurately. Follow-up on unpaid patient accounts in a timely manner. Follow up on incorrectly paid claims with billing staff, patient phone calls, and correspondence. Process and post accurate patient account payments and adjustments in a timely manner. Safeguard the public relations of the hospital and clinics by consistent professional conduct and respect for patients. Complete all job responsibilities in a timely manner, consistently meeting all established deadlines. Always maintain patient confidentiality. Understanding of Revenue, CPT, HCPC, and ICD-10 codes.

"Aspire Rural Health Systems are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Aspire Rural Health System provides reasonable accommodations to qualified applicants with disabilities. If you need an accommodation to complete the application or participate in the interview process, please contact Human Resources."