Managed Care Specialist

Job Summary: Managed Care Specialist (Hybrid, Nashville, TN)

About the Role
Join our dynamic team as a Managed Care Specialist in a hybrid role located in Nashville, TN. You'll play a vital part in supporting our client's care programs by determining eligibility, managing casework, and providing legal research and documentation. Enjoy a collaborative environment, comprehensive training, and the chance to contribute directly to client outcomes. This is a contract position (12 months, with possible extension) offering professional growth and a balanced work-life schedule.

Responsibilities

- Assess individual and family eligibility for care programs with accuracy and empathy
- Coordinate and communicate schedules with internal and external clients to ensure operational efficiency
- Conduct client interviews, collect facts, compile case data, and provide recommendations to attorneys
- Document findings, maintain timely and organized casework, and ensure case resolution
- Perform legal research, analyze legal papers, and draft supporting legal documents
- Utilize multiple databases to extract and organize information effectively
- Attend workgroup meetings and participate in team discussions to drive process improvements
- Support the leadership team as needed and contribute to overall departmental success

Required Skills and Experience

- Bachelor's or associate degree
- Strong time management, note-taking, and email organization skills
- Proficiency with Microsoft Word, Excel, Outlook, PowerPoint, SharePoint
- Excellent verbal and written communication abilities
- Attention to detail and the ability to meet deadlines with minimal supervision
- Critical thinking and problem-solving aptitude

Preferred Skills

- Background in paralegal studies or experience in a legal environment
- Customer service or call center experience

Benefits

- Hybrid work environment: balance remote and onsite work in downtown Nashville
- Extensive paid training (up to 6 weeks, virtual and in-office)
- Opportunities for contract extension and career advancement
- Standard weekday schedule for optimal work-life balance (M-F, 8:00 AM-4:30 PM, 37.5 hrs/week)

How to Apply
If you thrive in a fast-paced, detail-oriented setting and meet the qualifications, apply today. Please note: Candidates must be local to middle Tennessee and able to commute to our Nashville office as required.