Seasonal Retail Sales Lead (Westfarms Mall)

Squishable is a close-knit team of designers artists pop-culture fanatics and lovers of all things adorable. Together we create the cutest cuddliest (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes coffee and karaoke) we make people say Our offices are in a sunny loft in NYCs Flatiron District and in downtown Washington DC.

WHO ARE WE

We are Squishable! At Squishable products and people are at the core of why we do what we do every day. We strive to create a customer experience built on sharing our love and passion for the brand while building long-lasting relationships with our customersturning friends into fans. As we experience rapid growth we are seeking career-driven leaders obsessed with creating a unique exceptional customer experience. We need great people to represent the brand where it matters mostin front of our customers. These leaders will help shape the voice and character of the Squishable store experience.

The ideal candidate is a natural-born leader who loves the store experience. They are passionate driven and highly organized with a desire to bring happiness to peoples lives. They are confident creative bright friendly adaptable and able to perform at the highest level consistently. Candidates must be well-spoken and confident interacting with people at all levels while remaining calm and organized at all times.

What does a Seasonal Squishable Retail Sales Lead do

The Retail Sales Lead is a key member of the store leadership team supporting the Store Manager in driving sales developing the team and creating an exceptional experience for every Squishable fan. Responsibilities include:

• Supports the Store Manager in delivering a fun welcoming and efficient customer experience during the busy holiday season
• Helps lead the sales floor during peak periods keeping the team focused on customer service and sales goals
• Drives holiday sales through customer engagement product recommendations and strong knowledge of Squishable products
• Supports seasonal promotions merchandising replenishment and maintaining an organized well-stocked sales floor
• Helps manage customer flow and resolves concerns with a positive solution-oriented approach
• Provides day-to-day direction and support to team members and jumps in wherever needed during busy periods
• Supports opening closing and keyholder responsibilities as assigned

Qualifications

• 1 year of retail customer service or leadership experience in a fast-paced environment preferred
• Passion for people and creating a fun welcoming customer experience
• Strong communication and organizational skills with the ability to stay positive and flexible during busy periods
• Team player who can motivate others take initiative and jump in wherever needed
• Comfortable receiving and providing feedback and helping keep the team focused on shared goals
• Must have flexible availability throughout the holiday season including evenings weekends and holidays
• Able to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older

Compensation

Pay range is $17.00 - $18.00 per hour

Benefits & Perks:

• A fun welcoming workplace where creativity and personality are encouraged
• Career growth opportunities (many of our seasonal team members have the opportunity to stay with Squishable in ongoing roles!)
• Employee discounts (yes even on the giant plushies)

Seasonal Duration: November 2026 through early January 2027

Availability Requirements: Seasonal team members must have flexible availability including weekends evenings and holidays as these are some of our busiest times of the year.

Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination and harassment based on race color religion creed national origin ancestry citizenship or immigration status sex pregnancy childbirth or related medical conditions sexual orientation gender gender identity or expression age disability medical condition genetic information marital or familial status military or veteran status reproductive health decisions or any other characteristic protected by applicable federal state or local law.

Inc. also provides reasonable accommodations to qualified applicants and employees with disabilities for sincerely held religious beliefs and practices and as otherwise required by applicable law. Applicants who require a reasonable accommodation during the application or hiring process may contact Squishable for assistance.

Inc. prohibits retaliation against any applicant or employee for exercising rights protected under applicable equal employment opportunity laws.

Inc. will consider qualified applicants with criminal histories in accordance with applicable federal state and local law including applicable Fair Chance laws.