Pro Customer Service/Sales

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Responsibilities Build and maintain professional relationships with Pro customers. Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations. Provide outstanding service based on unique project needs. Meet monthly sales goals and other performance metrics to drive store sales. Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge to ensure project success. Collaborate with team members to maintain a clean, organized, and safe environment and resolve delivery issues. Communicate Home Depot’s advantages over competitors. Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety. Qualifications Preferred: Bilingual communication skills; language requirement varies based on customer needs. Strong product knowledge and ability to provide specialized recommendations. Ability to meet monthly sales goals and other performance metrics. Commitment to maintaining a safe and organized work environment. Seniority level: Not Applicable Employment type: Full-time Job function: Other • Industries: Consumer Services #J-18808-Ljbffr