Clinical Outcomes Assessment Training Lead

Clinical Outcomes Assessment Training Lead

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

As a COA Training Lead at ICON, you will design, develop, and implement, Clinical Outcome Assessment (COA) training for clinical studies.

What You Will Do:

You will oversee COA training workstreams, ensuring deliverables meet quality and timeline expectations.

Key responsibilities include:

• Lead the design and development of COA training materials and strategies, including the development of certification management programs.

• Deliver COA trainings to sites and investigators at in-person meetings or video conferencing.

• Provide consultancy on training delivery, rater certification/eligibility results, and on-going quality of COA data collection.

• Develop budgets and proposals for clients, and present at bid defense meetings.

• Collaborate with internal and external stakeholders to identify relevant COA training needs.

• Interpret and communicate project findings to internal teams, clients, and key stakeholders.

• Contribute to the development of publications and presentations for scientific conferences and peer-reviewed journals, or business marketing activities.

Your Profile:

You will have solid COA training and outcomes research experience, with the ability to manage competing priorities and develop your team.

Required qualifications and experience:

• A master's degree in a relevant discipline.

• University degree in Outcomes Research, Psychology, Public Health, Medicine, or a related field.

• Extensive experience in outcomes research and COA training within the pharmaceutical, biotechnology, or healthcare industry.

• Strong presentation and audience engagement skills.

• Proficiency in MS Office, particularly advanced PowerPoint skills, video editing, and audience interaction/participation software.

• Strong understanding of study design principles, observational research methodologies, and regulatory requirements.

• Willingness to travel as required (approximately 15%).

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What ICON can offer you:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our benefits examples include:

• Various annual leave entitlements

• A range of health insurance offerings to suit you and your family’s needs.

• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.

• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.

• Life assurance

• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site ( to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.

Are you a current ICON Employee? Please click here ( to apply