Front Desk Agent for Jacksonville, Florida!

Job Description

Job Description

Join Our Team as an Experienced Front Desk Agent – Jacksonville, Florida.

We are seeking a professional and customer-focused Front Desk Agent with prior experience to join our hospitality team in Phoenix, Arizona. As the first point of contact for guests, you will play a key role in creating a welcoming and memorable experience.

Position: Front Desk Agent (Experienced)
Location: Jacksonville, Florida.

Responsibilities:

• Greet and assist guests with check-in, check-out, and reservations.

• Provide exceptional customer service and respond promptly to guest inquiries.

• Handle payments, billing, and accurate recordkeeping.

• Coordinate with housekeeping and maintenance to ensure rooms are guest-ready.

• Resolve guest concerns with professionalism and efficiency.

• Maintain a clean and organized front desk area.

Requirements:

• Previous front desk or hotel customer service experience required.

• Strong communication and interpersonal skills.

• Ability to multitask and remain calm under pressure.

• Proficiency with hotel management systems (PMS) is a plus.

• Professional appearance and positive attitude.

• Flexible availability, including evenings, weekends, and holidays.

What We Offer:

• Competitive pay

• Supportive team environment

• Opportunities for career advancement in hospitality

• Recognition for excellent performance

If you have a passion for customer service and the experience to deliver top-quality guest relations, apply today and become part of our team in Jacksonville, Florida.