Expeditor

Job Title:ExpeditorJob Status:Regular Part TimeTeam/Department:Food & BeverageJob Classification:Non-ExemptManager’s Title:Dining Room Manager and Food & Beverage DirectorJob Level:Individual ContributorSalary Range:$24 - $30 per hourDate of Revision:April 17, 2023Join the team at Los Altos Golf & Country Club, a legendary Bay Area Club for over 100 years! We offer a welcoming, family-oriented environment with a world-class golf course, award-winning facilities, and a supportive staff that’s been with us for decades. If you’re looking for a place with strong culture, great benefits, and a fantastic community, LAGCC is the place for you. Come be part of something special – apply today!SUMMARYExhibits prompt and polite service to the members and guests. Serves as the liaison between the kitchen and servers. Ensures that food trays are distributed to the appropriate tables and serves food to guests. Responsible for preparing service stations, clearing and resetting tables, removing all trays from the dining/banquet rooms and cleaning and closing service stations. Expeditors are the last line of defense to make sure each piece of food is safe, prepared correctly and tasty.MANAGERIAL RESPONSIBILITIESThere are no managerial responsibilities in this role.SUCCESS CRITERIAConsistently performs the job to a high degree over an extended period of time. Reliable, punctual and openly and honestly communicates with Management. Highly regarded by Members.ESSENTIAL DUTIES AND RESPONSIBILITIESAssists servers.Ensures all service stations in the kitchen are stocked and ready for service.Carefully matches all food items to correct orders both a la carte and Takeout.Carries food trays to tables using the correct seat positions on the ticket.Maintains cleanliness of service stations in kitchen while ensuring that the kitchen is free from clutter and that the kitchen floor is a clean and safe work area.Reports complaints to manager on duty when received.Opens meeting rooms and function areas prior to the start of the meetings and functions.Verifies that all scheduled functions are set according to Banquet Event Order specifications.Sets up indoor meeting and outdoor banquet function areas with the appropriate equipment and materials, including tables, chairs, glasses, china and any other items requested.Inspects equipment for defects, cleanliness or any maintenance that needs to be completed and reported to supervisor.Prepares all banquet functions for the following day according to the supervisor’s directions and Banquet Event Order (BEO).Assembles orders both for inhouse or to go.Knowledge of proper food layout and presentation of all menu itemsLiaison between servers and kitchen staffEnsures that order tickets are properly placedResponsible for timing of food orders and alerts management if there is a backlogMaintain personal health and sanitation standards based on health regulations.Complete daily/weekly cleaning and maintenance of equipmentPhysical Demands and Work EnvironmentStanding and walking during entire 8-hour shiftReaches, bends, stoops, liftsMust have the ability to lift up to 50 pounds in weight on a semi regular basisBenefitsPaid Sick LeavePaid Meal breaksFree Meals (while on duty)Employee Golf on Mondays401k Retirement Savings Plan (after meeting eligibility requirements)EMPLOYMENT PRACTICESAt the Los Altos Golf and Country Club, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of or traits historically associated with race; color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran and/or military status), domestic violence victim status, political affiliation, and any other status protected by state or federal law.Knowledge, Skills and AbilitiesAbility to work in a fast-paced environment with the ability to understand the Club’s Table Management system.Good verbal and written communication skillsExperience working in a team-oriented environment.Must be able to work collaboratively and treat others with respect.Knowledge of principles for dealing directly with the public.Excellent organization and problem-solving skills.Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.Knowledge of and ability to perform required role during emergency situations.Education and/or ExperienceMust be at least 18 years of age.High school diploma or GED required.Two years of related experience or training.Licenses and Special PermitsFood Handlers Certification #J-18808-Ljbffr