Salesforce Consultant, Quality Assurance

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes.

Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We're looking for a hands-on QA Consultant to work on a team as individual contributors while having the capability of owning end-to-end quality strategies for a large, multi-stream Salesforce, AWS, AWS Connect, AI and cloud based programs. You'll serve as the quality gatekeeper across functional, SIT, E2E, UAT, regression, performance, load and go-live activities — while equally comfortable stepping in as a hands-on contributor — leading by example, not just by communicating. You'll be a part of a quality assurance team that executes across multi-cloud Salesforce solutions (Sales, Service, Revenue, Experience Cloud, Field Service, Digital Experience, Service Cloud Voice, etc. ) and AWS Connect contact center implementations, including IVR telephony, enterprise integrations, and GenAI/Agentic AI features. Key Responsibilities QA Strategy & Leadership - Serve as the single QA point of contact for Associate Consultants, clients, program Associate Consultants, and technical leads simultaneously, acting as a trusted quality advisor with a seat at the project table - QA Consultant will work closely with Solution Architects, Developers, Business Analysts, Project Managers and clients to define quality strategies, identify risks early, establish Test Strategy, Test Coverage and deliver reliable solutions within fast-paced implementation timelines.