Quality Assurance Manager

Quality Assurance Manager

Department: Clackamas Warehouse

Employment Type: Full Time

Location: Clackamas

Reporting To: Lance Johnson


Description

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members' personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence-which means consistently doing your best and always striving to do better.


Summary:

The Quality Assurance Manager (known internally as Value Creation and Quality Manager or VCQ Manager) at Pacific Seafood is a key role on our Value Creation and Quality team supporting efforts to maintain high standards of food safety, quality, and regulatory compliance throughout the organization. This position involves overseeing a team and interpreting and implementing regulations and is ideal for someone who is oriented towards continuous improvement, a strong leader, and highly analytical.


Key Responsibilities

1. Quality Management:
   • Responsible for achievement of department goals and objectives; strive for continuous improvement on food safety and quality program.
   • Implement Hazard Analysis and Critical Control Points Program (HACCP).
   • Interpret and implement FDA, ODA regulations ensuring HACCP, SSOP, COOL Act standards are met.
   • Establish and maintain GFSI/BRC/SQF standards in order to meet audit requirements.
   • Interact with Regulatory Agencies and third-party auditors; monitor scheduled audits.
   • Develop and implement applicable training.
   • Remain current on all regulatory requirements and law changes.
   • Oversee the mock recall and recall process: conduct and coordinate procedures and training.
   • Provide support and direction with customer complaint investigations.
   • Perform internal/external audits and inspections to ensure that all standards and requirements are met.
   • Prepare and submit reports as required.
2. Operational Support and Coordination:
   • Maintain knowledge on microbiological testing and be familiar with the laboratory environment.
   • Identify, investigate, and report on critical quality defects on production processes and products.
   • Determine the source of quality variance and specific steps to be taken in correcting the process and product.
   • Ensure systems are in place to make certain that vendors are capable of meeting food safety, quality, and regulatory expectations.
   • Assist facilities and VCQ Managers and offer on-site support to address critical issues; provide necessary training.
   • Participate in management and strategic planning meetings in the pursuit of operational excellence.

Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

What you bring to Pacific Seafood

Education and Experience

• Required
  • Minimum associate degree from an accredited college or university in food science, marine/fishery science, biology, microbiology, or other related discipline; or equivalent combination of education and experience.
• Preferred
  • Minimum three years of quality assurance experience with food or seafood industry.

Physical Requirements

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:

• Sedentary work, walking and standing are required only occasionally.
• Reaching. Extending hand(s) and arm(s) in any direction.
• Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Occasionally lift and/or move up to 25 pounds.

Working Conditions
The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

• Office, as well as warehouse environment.
• Moderate noise level in the work environment.
• Plant exposure to wet, cold, and/or humid temperatures.
• Standard office equipment and heavy machinery.

Benefits

Total compensation:

At Pacific Seafood your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) Retirement Plan options with generous annual company profit sharing match
• Paid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal time
• Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
• Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.