SVP, Chief Operating Officer

Job Summary

This position will direct, administer, and coordinate the activities of the organization to ensure the highest levels of performance across the enterprise. The SVP, Chief Operating Officer will be a strategic partner to the President and will be called upon to make recommendations in the development of strategic goals and tactics that address the region's operations, personnel, financial performance, and overall growth. Maintaining a long, big‑picture view, the position has a clear vision for the business and hospital operations, and they will offer contingency plans and generate breakthrough ideas. They will build trust and inspire confidence that Corewell Health East will successfully meet the inherent challenges of today's rapidly changing healthcare environment.

Essential Functions

• Drives collaboration with leadership, including physicians, across the region’s vast clinical and operational footprint. Organizes and monitors operations to accommodate and respond to patient needs and concerns.
• Collaborates with market leaders and physician practice leaders to develop strategic alignment within CHE and across the system. Leverages the organization’s diversity of capabilities with the goal of being one of the premier systems in the country.
• Partners with and advises the President about direction and strategy and is empowered to execute and make decisions that help achieve financial stability, ensures compliance with Federal, State and Local regulatory requirements, and efficiency of operations.
• Leads region-wide enterprise operations toward organizational targets. Drives a culture of performance and excellence across the region while applying nuanced strategies based upon market specific opportunities.
• Builds trust across the organization by being a visible and collaborative leader. Promotes a healthy organizational culture with high levels of employee and physician engagement.
• Ensures that all staff demonstrates respect for patient rights and are committed to the uniqueness of the individual patient. Monitors and analyzes data on patient satisfaction and takes corrective actions as appropriate.
• Directs the preparation of the region’s short-term and long-range plans and budgets based upon organizational goals and growth objectives.
• In partnership with the President, builds and sustains relationships with a range of constituencies such as community groups, bargaining units, public officials, and other hospital and physician partners.
• Establishes and aligns execution of corporate operating policies consistent with the organization’s broad policies and objectives.
• Systematically appraises and evaluates the region’s overall operations and reports results to the President. Makes presentations to the Board and System leadership team as required.
• Reviews activities and operations to ensure compliance with Local, State, and Federal regulations and laws governing business operations, including the Joint Commission, state agencies, and other governing bodies.
• Creates an environment that fosters personnel investment and excellence and creates opportunities that give employees latitude to develop and achieve.
• Assigns clear authority and accountability and integrates efforts across units and functions. Monitors results and tackles execution obstacles directly and immediately.
• Leads, influences, and empowers direct reports while encouraging commitment to a common vision and promoting collaborative teamwork.

Qualifications

• Required: Bachelor’s Degree or equivalent in Public Health, Healthcare Administration, Business Administration, or a related field (or graduate of accredited medical school with completion of an accredited residency program).
• Preferred: Master’s Degree, MBA, or similar management degree.
• 10 years of relevant experience in senior hospital leadership with a record of improving patient safety and quality.

Physical Demands

• Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
• Waist to Waist > 5 lbs: Seldom up to 10 lbs
• Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
• Waist to Overhead > 5 lbs: Seldom
• Bilateral Carry > 5 lbs: Seldom up to 10 lbs
• Unilateral Carry > 5 lbs: Seldom up to 10 lbs
• Pushing Force > 5 lbs: Seldom up to 10 lbs
• Pulling Force > 5 lbs: Seldom up to 10 lbs
• Sitting: Frequently
• Standing: Occasionally
• Walking: Occasionally
• Forward Bend - Standing: Seldom
• Forward Bend - Sitting: Occasionally
• Trunk Rotation - Standing: Seldom
• Trunk Rotation - Sitting: Occasionally
• Reach - Above Shoulder: Seldom
• Reach - at Shoulder or Below: Seldom
• Handling: Occasionally
• Forceful Grip > 5 lbs: Seldom
• Forceful Pinch > 2 lbs: Seldom
• Finger/Hand Dexterity: Frequently

How Corewell Health Cares for You

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On‑demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.
• Eligibility for benefits is determined by employment type and status.

Primary Location: Corewell Health Southfield Center - 26901 Beaumont Blvd

Department Name: CHE Admin - Diversified East WB Mkt

Employment Type: Full time

Shift: Day (United States of America)

Weekly Scheduled Hours: 40

Hours of Work: 40

Days Worked: Mon-Fri

Weekend Frequency: N/A

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

Contact assistance for the application process at View phone number on click.appcast.io.