Quality Assurance Associate

The QA Associate is responsible for managing market complaints, overseeing quality assurance and control activities, and supporting compliance and continuous improvement initiatives within production and warehouse facilities. Responsibilities: Investigate, document, and coordinate responses to market complaints, preparing detailed reports and communicating with relevant stakeholders. Develop, revise, and deliver training on Standard Operating Procedures, testing protocols, and specifications, while maintaining accurate training records. Inspect production and warehousing procedures, logbooks, and records to ensure regulatory compliance and operational efficiency. Assist in internal and external audits, product release activities, and review of manufacturing records for accuracy and completeness. Monitor facility environments for microbial contaminants, oversee equipment cleaning and verification, and maintain trending data for environmental monitoring. Coordinate the sending of samples to third-party laboratories and manage retained samples and related documentation. Support the handling and disposal of product returns, participate in cleaning/method validation studies, and assist with filing of QA/QC documents. Identify opportunities for process improvement and perform additional duties as assigned by quality management, with responsibilities split between multiple locations within the county. Qualifications: Bachelor's degree in a science-related field 2-5 years of experience in Quality Assurance within FDA-regulated pharmaceutical, nutraceutical, or food industries Basic proficiency with Microsoft Office applications Strong attention to detail and organizational skills Effective communication and interpersonal abilities Problem-solving and troubleshooting skills Ability to multi-task in a fast-paced environment Willingness to work across multiple locations within the county as needed #J-18808-Ljbffr ClinLab Solutions Group