Customer Program Coordinator

Customer Program Coordinator

Customer Program Coordinator role is responsible for executing core operational and administrative functions supporting customer programs.

Essential Functions

• Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
• Coordinate and schedule customer services
• Maintain contact and vendor information
• Support monthly team operations
• Prepare and distribute operational reports
• Coordinate and follow up on customer work orders and appropriate documentation
• Upload and maintain customer program data
• Prepare Customer Success Kits
• Respond to internal/external inquiries

Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills.

Education Qualifications

• Required High School or Equivalent

Experience Qualifications

• Required 1+ years Customer Service or administrative support role; Environmental industry a plus

Skills and Abilities

• Possess strong attention to detail
• Possess time management skills and ability to prioritize tasks and responsibilities
• Ability to work collaboratively across teams
• Communication and relationship building skills
• Regular and predictable attendance is an essential function of this job.
• Strong organizational skills
• Proficient in Microsoft Office (Outlook, Word, Excel, Powerpoint)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.