Associate Data Center Implementation Specialist
IT CAPS LLC
Job Description
Job Description
ITCAPS is hiring an Associate Data Center Implementation Specialist for a 12-month onsite contract in Memphis, Tennessee. This role combines data center operations, hands-on server hardware support, Linux troubleshooting, and customer coordination.
Responsibilities
- Provide daily operational support within a production data center
- Install, replace, configure, and troubleshoot server hardware
- Coordinate onsite work with field engineers, vendors, and colocation teams
- Manage service tickets, hardware inventory, parts shipping, and receiving
- Monitor servers and escalate hardware or system issues
- Collect logs and follow vendor-recommended troubleshooting procedures
- Perform firmware upgrades, operating system installations, and system updates
- Support GPU and network interface configuration and testing
- Maintain equipment records, rack elevations, serial numbers, and runbooks
- Conduct system validation and operational readiness testing
- Respond to urgent hardware and infrastructure issues as needed
Required Skills
- Hands-on experience repairing or replacing server components
- Basic networking knowledge
- Experience using the Linux command line
- Ability to read and interpret Linux logs
- Strong troubleshooting and ticket-management skills
- Clear written and verbal communication
- Ability to lift up to 65 pounds and work safely from a ladder
- Availability for occasional after-hours or weekend support
Preferred Skills
- Previous data center or field service engineering experience
- RoCE networking knowledge
- NVIDIA GPU or NIC experience
- Experience supporting high-performance computing environments
Vacancy posted 23 days ago
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