Associate Data Center Implementation Specialist

IT CAPS LLC

Job Description

ITCAPS is hiring an Associate Data Center Implementation Specialist for a 12-month onsite contract in Memphis, Tennessee. This role combines data center operations, hands-on server hardware support, Linux troubleshooting, and customer coordination.

Responsibilities

Provide daily operational support within a production data center
Install, replace, configure, and troubleshoot server hardware
Coordinate onsite work with field engineers, vendors, and colocation teams
Manage service tickets, hardware inventory, parts shipping, and receiving
Monitor servers and escalate hardware or system issues
Collect logs and follow vendor-recommended troubleshooting procedures
Perform firmware upgrades, operating system installations, and system updates
Support GPU and network interface configuration and testing
Maintain equipment records, rack elevations, serial numbers, and runbooks
Conduct system validation and operational readiness testing
Respond to urgent hardware and infrastructure issues as needed

Required Skills

Hands-on experience repairing or replacing server components
Basic networking knowledge
Experience using the Linux command line
Ability to read and interpret Linux logs
Strong troubleshooting and ticket-management skills
Clear written and verbal communication
Ability to lift up to 65 pounds and work safely from a ladder
Availability for occasional after-hours or weekend support

Preferred Skills

Previous data center or field service engineering experience
RoCE networking knowledge
NVIDIA GPU or NIC experience
Experience supporting high-performance computing environments

Apply

Vacancy posted 2 days ago

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