Technical Writer

Technical Writer OpportunitySYSTEMTEC is seeking a Technical Writer for a on-site opportunity for candidates in Spartanburg, SC. Candidate will support a large-scale IT documentation and recovery initiative by creating, standardizing, and organizing authoritative technical content. The role will partner with IT subject-matter experts and leadership to strengthen documentation practices supporting cybersecurity, operations, recovery, and long-term organizational resilience.Required Qualifications of the Technical Writer:Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.Bachelor's degree in Technical Communication, English, Information Technology, Information Systems, or a related field, or equivalent relevant professional experience.5+ years of professional technical-writing experience in complex IT or technology environments.Advanced proficiency with Microsoft 365, particularly Word and SharePoint, along with Excel, PowerPoint, and Teams.Strong proficiency with Microsoft Visio for technical diagrams, workflows, process maps, and supporting visuals.Demonstrated experience developing SOPs, runbooks, system documentation, operational procedures, knowledge articles, or similar technical deliverables.Excellent editing, proofreading, information-architecture, document-organization, formatting, and quality-control skills.Proven ability to collaborate directly with technical SMEs across infrastructure, applications, cybersecurity, service delivery, or related IT disciplines.Strong ability to translate complex technical concepts and SME knowledge into clear, accurate, user-focused documentation.Experience establishing consistent documentation standards, templates, naming conventions, version control, metadata, and document lifecycle practices.Preferred Skills/Experience of the Technical Writer:CPTC, ITIL Foundation, or comparable technical-writing or IT certification.Experience documenting cybersecurity, infrastructure, incident response, disaster recovery, business continuity, or IT service-management environments.Background supporting documentation recovery, knowledge-management, or enterprise documentation-standardization initiatives.Experience administering SharePoint-based documentation libraries, templates, metadata, and lifecycle processes.Familiarity with ITIL, NIST, CIS, or other recognized IT/security frameworks.Experience working in government, public-sector, or highly regulated environments.Responsibilities of the Technical Writer:Develop, maintain, and standardize technical documentation, including SOPs, runbooks, system and application documentation, infrastructure guides, support procedures, and knowledge-base articles.Create and maintain documentation covering incident response, disaster recovery, business continuity, restoration, and operational recovery.Interview and collaborate with technical SMEs to capture complex technical information and convert it into accurate, practical documentation.Develop technical diagrams, workflows, process maps, and other visual materials using Microsoft Visio.Conduct document reviews, incorporate SME and leadership feedback, verify technical accuracy, and prepare materials for approval and publication.Collaborate with business and technical stakeholders to transform discovery findings, requirements, inventories, and process maps into complete, reusable documentation.Work Location: On-Site. Spartanburg, SC.Compensation / Benefits: Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match. ***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***