Principal Product Manager
Newfold Digital, Inc.
Focused on enhancing customer experiences, the remote Principal Product Manager will own the customer login and portal experience, lead customer discovery efforts, and define a product vision centered around AI-driven features. Key responsibilities Own and evolve the customer login and portal experience, ensuring usability, security, and scalability Lead customer discovery initiatives to identify friction points and opportunities for improvement Define and execute a product vision and strategy for customer experience and AI-driven features Required qualifications 5+ years of product management experience with a focus on customer experience or UX‑led products Proven experience managing core customer journeys such as login, onboarding, and dashboards Experience serving SMB customers, preferably in SaaS, software, eCommerce, or retail Strong data‑driven mindset with hands‑on experience in analytics and experimentation Experience building or utilizing AI‑powered features in product management #J-18808-Ljbffr Newfold Digital, Inc.
Vacancy posted 3 days ago
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