Admissions Representative

Location: Centura College, Norfolk - 7020 N Military Hwy, Norfolk, VA 23518 Schedule: Monday - Thursday: 2 days 8:00am to 5:00pm Monday - Thursday: 2 days 10:00am to 7:00pm Friday: 8:00am to 5:00pm Rotating Saturdays: 9:00am to 1:00pm Compensation: Up to $30/hour, based on experience and qualifications About the Role We are seeking a results-driven, student-focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions. As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requires communicationskills, a positive attitude, and delivery of exceptional service in a fast-paced, metric-driven environment. Key Responsibilities Evaluate prospective students for enrollment eligibility and program fit Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process Achieve and maintain enrollment goals by leading through personal performance Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up Track student application status and ensure completion of required documentation Assist with recruitment events such as open houses and career fairs Qualifications Education: High School Diploma or GED Associates' or higher degree preferred Experience: Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios One or more years of admissions experience in a proprietary (for profit), post-secondary educational setting preferred Skill set: Strong written and verbal communication skills, with the ability to connect with diverse audiences Excellent time management and multitasking abilities in a fast-paced environment Proficient with Microsoft Office, willing to learn new systems A positive, team-oriented approach and willingness to work occasional evenings or weekends as needed Benefits 401(k) with company match Comprehensive health, dental, and vision insurance available first day of employment Life insurance options Paid parental leave Paid time off (PTO) to promote work-life balance Tuition reimbursement for continued education Employee Assistance Program (EAP) for personal and professional support We are committed to fostering a workplace that values integrity, growth, and student success. Centura College is a proud equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion. #J-18808-Ljbffr