Lead Outreach Specialist
Virtual Vocations Inc
Managing a team of Outreach Specialists, the full-time Lead Outreach Specialist will supervise performance, conduct call audits, and ensure operational excellence while working remotely. Key responsibilities: Supervise and coach a team of Outreach Specialists, focusing on performance metrics and structured feedback Conduct call audits to maintain quality standards and adjust coaching based on individual performance Track team performance against key metrics and manage the health of the outreach funnel Required qualifications: High School Diploma / GED or higher 4+ years of related experience in healthcare sales, direct marketing, patient engagement, or customer service Prior people-management experience Ability to work independently and as part of a team, including after hours or weekends if needed Reliable internet connection and ability to work remotely
Vacancy posted 1 day ago
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