Senior Software Engineer, Patient Platform

Role Description

Hims & Hers is on a mission to empower people to live healthier lives. Our Patient team plays a critical role in achieving this by building services for the Patient Health Data Platform, enabling both patient and provider experiences.

As a Sr. Software Engineer, you will be a key technical leader responsible for designing and implementing scalable, high-performance solutions across back-end systems. You will collaborate with cross-functional teams to drive architectural decisions, mentor engineers, and influence the direction of our platform.

You Will:

• Lead the design and architecture of scalable and performant backend solutions that meet product requirements and enhance the experience of our platform powers.
• Provide technical guidance and mentorship to engineers on best practices, design patterns, and coding standards.
• Advocate for your team’s technical needs and priorities within the broader engineering organization.
• Participate in product discovery sessions to assess feasibility, explore user needs, define product features, and validate ideas with prototypes and experiments.
• Work closely with other engineering teams to ensure seamless integration and communication across systems and services.
• Contribute to the vision for the team and the platform as a technical leader, identifying new and strategic technologies and technical investments that improve security, scalability, reliability, and performance.
• Break down complex projects into clear, actionable tasks to drive successful outcomes.
• Implement observability practices across the platform, including logging, monitoring, and alerting, to ensure system reliability and performance.
• Elevate the team's engineering standards by leading efforts to improve workflows, processes, and tools.
• Analyze performance metrics and user feedback to identify opportunities for improvement and drive optimization efforts.
• Create and maintain technical documentation for architecture and development processes.
• Conduct code reviews and contribute to knowledge-sharing initiatives within the team.
• Identify performance bottlenecks and propose enhancements to optimize system performance and reliability.
• Stay updated with industry trends, technologies, and best practices, and propose innovative solutions to improve the platform.
• Act as a key contributor to the hiring process by assisting with interviews and onboarding new engineers.
• Model a culture of open communication and continuous improvement by providing constructive feedback and coaching to junior team members.

Qualifications

• 5+ years as a software engineer, shipping production code.
• 3+ years of experience with back-end distributed system design, development, and delivery.
• 3+ years of experience with microservice architectures.
• Bachelor’s or higher in Computer Science or equivalent professional experience.
• Proven experience in building scalable web applications and services, preferably in a cloud environment.
• Proficiency with the delivery and hosting of front ends and microservices on Kubernetes and AWS.
• Excellent problem-solving skills and the ability to think critically and strategically.
• Experience with agile software development and delivery methodology.
• Experience with continuous integration and continuous deployment (CI/CD) processes, including integrated unit tests and end-to-end integration tests.
• Experience with Relational Databases, PostgreSQL preferred.
• Strong communication and collaboration skills, with the ability to work effectively within and across teams.
• Capable of prioritizing multiple projects in order to meet goals without management oversight.

Preferred Qualifications

• Healthcare tech, wearables, or connected device data experience.
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript frameworks (React, React Native, NextJS).
• Experience building developer frameworks or tools (e.g., having contributed to a framework itself, not just built with one).
• Web performance optimization experience.

Benefits

• Competitive salary & equity compensation for full-time roles.
• Unlimited PTO, company holidays, and quarterly mental health days.
• Comprehensive health benefits including medical, dental & vision, and parental leave.
• Employee Stock Purchase Program (ESPP).
• 401k benefits with employer matching contribution.
• Offsite team retreats.