IT Support Technician

Job Description

Job Description

Job Title: IT Support Technician

Location: Lima, OH

Mode : Contract (6+ Months) - Onsite

Duration: Long Term Contract

Job Description:

• Must possess a professional demeanor with strong customer service, consulting, and training skills.
• Experience troubleshooting and repairing desktop and laptop hardware in the field or a related environment.
• Basic understanding of networks, Intel servers, and telecom systems.
• Strong break/fix skills for desktops, workstations, notebooks, and Dell tablets.
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Strong Microsoft Windows operating system troubleshooting skills.
• Strong macOS troubleshooting skills (Big Sur and above).
• Ability to walk long distances across large facilities.
• Must be able to pass a background security check.
• Valid driver’s license and reliable transportation required.
• What Will Make a Candidate Stand Out.
• Experience with ticketing systems such as ServiceNow, Smart IT, or IT Connect.
• Prior experience supporting executive-level users.

• Certifications such as:
  CompTIA A+ or equivalent
  Microsoft MCSA (Windows 7, 8, or 10)
  Networking certifications (CCNA or CCNP)
  Experience with remote PC control and video conferencing tools
  SCCM experience

Company Description

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.

Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".

Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.

Company Description

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.\r\n\r\nWhy K-Tek\r\nK-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".\r\n\r\nVision / Mission\r\nAt K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.\r\n\r\n K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.