Training And Support Specialist

Training And Support Specialist

HonorVet Technologies is a veteran-owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline — it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.

Title: Training and Support Specialist Duration: 5+ months (possible extension) Location: Raleigh, NC 27607 (Hybrid)

The purpose of the position will be to create in-person and online training content to support organizational initiatives and business units. No travel is required. This is a Monday-Friday, 8-5 position. The client will require 8 days per month onsite. Remote option is available, upon approval, for the selected candidate that may not be local to the Raleigh, NC area.

Key responsibilities include:

• Create in-person and online training content to support organizational initiatives and business units.
• Create resources to support employee learning, such as tips, job aids, and templates.
• Facilitate and support live virtual meetings and events.
• Meet required timelines for deliverables.
• Work with Associate Director of Organizational Development, Training and Support Specialists, Learning and Development Consultant, Organizational Development Consultant, and an Administrative Support Specialist.

Required skills include:

• 5+ years of instructional design and technical knowledge.
• 3+ years of experience in curriculum design and developing training materials for adult learners.
• 3+ years of strong content development experience.
• 3+ years of hands-on experience with Adobe Articulate 360.
• 3+ years of experience applying adult learning principles and delivering classroom and online training.
• 3+ years of experience facilitating live virtual meetings/events with strong presentation, communication, and collaboration skills.
• 3+ years of experience using Adobe Articulate, Camtasia, MS Teams, Microsoft Office products, and Webex.

Preferred skills include:

• 3+ years of understanding the Medicaid Program and the processes used by county, regional, and state staff to administer those programs.