HVAC RESIDENTIAL SERVICE TECHNICIAN

Job Description

Job Description

HVAC Service Technician – Experienced, Motivated & Career-Driven

C.D. Shanahan’s HVAC, Plumbing, Electrical & Remodeling, LLC

Location: Springfield, VA – Serving Northern Virginia, Washington, D.C. & Maryland
Job Type: Full-Time
Compensation: Competitive Hourly Pay + Performance-Based Commissions

Join a Team That Rewards Hard Work, Initiative & Excellence

At C.D. Shanahan’s, we’re looking for more than just another HVAC technician. We’re looking for driven, dependable professionals who take pride in their work, enjoy helping customers, and want to build a rewarding career.

We want go-getters. Problem solvers. Self-starters. People who show up on time, take initiative, and go above and beyond without being asked.

We’re a growing, multi-trade company that believes in rewarding hard work, recognizing talent, and providing opportunities for motivated individuals to advance.

If you’re the type of technician who takes ownership of your jobs, treats customers right, and wants to be part of a team that holds itself to high standards, we’d love to meet you.

What Makes a Great Fit?

●    Strong Work Ethic: Motivated, productive, hardworking, and willing to put in the effort to succeed.
●    Reliability: Punctual, dependable, organized, and ready to work.
●    Initiative: Takes action, identifies problems, and finds solutions without constant supervision.
●    Great Personality: Friendly, personable, confident, and comfortable interacting with customers.
●    Customer Service: Builds relationships, earns trust, communicates clearly, and treats every home with respect.
●    Accountability: Takes ownership, follows through, and stands behind their work.
●    Problem-Solving: Troubleshoots thoroughly and approaches challenges with a solutions-focused mindset.
●    Positive Attitude: Brings professionalism, enthusiasm, and a willingness to help.
●    Teamwork: Supports coworkers, communicates effectively, and contributes to company success.
●    Ambition: Eager to learn, grow, advance, and maximize earning potential.
●    Attention to Detail: Takes pride in completing jobs correctly, documenting work, and delivering quality results.
●    Integrity: Honest, trustworthy, and committed to doing what’s right for customers.

Job Responsibilities

●    Diagnose, troubleshoot, maintain, service, and repair residential and light commercial HVAC systems.
●    Work on air conditioners, heat pumps, gas furnaces, air handlers, boilers, mini-splits, and related equipment.
●    Perform thorough inspections and accurately identify equipment deficiencies.
●    Clearly explain findings and present customers with appropriate repair, maintenance, and replacement options.
●    Educate homeowners on system performance, safety, efficiency, and preventative maintenance.
●    Identify opportunities for maintenance agreements, indoor air quality improvements, and system replacements when appropriate.
●    Complete accurate service notes, photographs, equipment information, and required checklists.
●    Communicate effectively with dispatch, management, and fellow technicians.
●    Maintain a clean, organized, and properly stocked company vehicle.
●    Follow company procedures, manufacturer specifications, and applicable safety requirements.
●    Take ownership of assigned calls from arrival through completion, including customer communication and proper job closeout.

Physical Requirements

Applicants must be able to safely perform the essential physical functions of the position, with or without reasonable accommodation, including:

●    Climbing and working from ladders.
●    Working in attics, crawl spaces, basements, and tight mechanical spaces.
●    Working in hot, cold, humid, dusty, and outdoor environments.
●    Frequent bending, kneeling, crouching, crawling, climbing, and standing.
●    Lifting and carrying tools, materials, and equipment weighing up to 50 pounds, with assistance or lifting equipment for heavier items.
●    Safely using hand tools, power tools, diagnostic equipment, and required personal protective equipment.

Qualifications

●    Previous residential or light commercial HVAC service experience preferred.
●    Strong mechanical aptitude and troubleshooting skills.
●    EPA Section 608 certification appropriate for assigned work required.
●    Valid driver’s license and ability to meet company vehicle insurance requirements.
●    Excellent communication and interpersonal skills.
●    Ability to work independently and manage time effectively.
●    Willingness to participate in ongoing training and professional development.
●    Familiarity with digital service software is a plus.
●    Additional HVAC certifications and manufacturer training are a plus.

Compensation & Earning Potential

At C.D. Shanahan’s, we believe technicians who work hard, deliver excellent service, and create value for customers should have the opportunity to earn more.

Our compensation structure rewards both technical expertise and individual performance.

Our HVAC Service Technicians earn:

●    Competitive Hourly Pay: Based on experience, technical knowledge, diagnostic ability, and skill level.
●    8% Commission on Eligible Truck Revenue Sales: Earn additional income on qualifying service repairs, maintenance-related sales, and approved system enhancements sold through your service calls.
●    2% Commission on Qualified Flipped Leads: Earn commission on eligible HVAC replacement opportunities generated and referred to our sales team that result in completed sales, in accordance with the company commission agreement.
●    Uncapped Commission Opportunity: No predetermined commission ceiling on eligible sales, subject to company commission policies.

This structure allows motivated technicians to increase their total compensation through strong performance, excellent customer service, and appropriate recommendations.

We believe in educating customers, presenting honest solutions, and earning their trust—not high-pressure sales tactics.

Benefits & Opportunities

●    Company-provided service vehicle for eligible positions.
●    Company uniforms and branded apparel.
●    Available health, dental, and vision insurance.
●    Ongoing technical training and professional development.
●    Career advancement opportunities as the company grows.
●    Supportive, team-oriented working environment.
●    Opportunities to increase earnings through performance and initiative.

Why C.D. Shanahan’s?

We’re building a company where motivated people can succeed.

We believe great technicians deserve recognition, opportunities for advancement, and the ability to build a successful career.

We value employees who take initiative, hold themselves accountable, deliver exceptional customer experiences, and consistently strive to improve.

We’re not looking for someone who simply wants to clock in and clock out. We’re looking for professionals who want to make an impact, take pride in their reputation, and grow with a company that values their contributions.

If you’re a hardworking, dependable HVAC technician with a great attitude, strong customer service skills, and the drive to succeed, we encourage you to apply.

Apply today and take the next step in your HVAC career with C.D. Shanahan’s!

C.D. Shanahan’s HVAC, Plumbing, Electrical & Remodeling, LLC is an Equal Opportunity Employer. We consider qualified applicants without regard to legally protected characteristics.