Field Service Engineer

Job Description

Job Description

Field Service Engineer – Automated Packaging & Custom Machinery

100% Remote | 80–90% Travel | Two Openings Nationwide

Are you the kind of person who would rather troubleshoot a machine on-site than sit behind a desk all day? Do you enjoy working hands-on with automation, controls, mechanical systems, and customers in fast-paced manufacturing environments?

We’re partnering with a growing integrator of highly customized automated packaging and process machinery serving the life sciences, food, and cosmetics industries. With equipment installed across North America and internationally, this team is looking for two Field Service Engineers who thrive in the field, enjoy travel, and want to be part of a close-knit technical organization where your work truly matters.

This is a fully remote position with travel Monday through Friday to customer facilities. Candidates can live anywhere in the U.S. as long as they are near a major airport, though Midwest and East Coast locations are preferred due to client concentration.

If you enjoy variety, autonomy, customer interaction, and solving complex technical challenges — this is the role for you.

What You’ll Be Doing

As a Field Service Engineer, you’ll be the technical expert customers rely on to keep highly automated machinery running at peak performance.

Responsibilities Include:

• Install, commission, troubleshoot, maintain, and repair custom automated packaging equipment
• Diagnose mechanical, electrical, pneumatic, and controls-related issues in the field
• Perform PLC uploads, resets, replacements, and basic controls troubleshooting
• Read and interpret electrical schematics, mechanical drawings, and pneumatic diagrams
• Fine-tune machinery performance and optimize operational efficiency
• Train customer personnel on equipment operation and preventive maintenance
• Complete detailed service documentation and communicate findings to engineering teams
• Build strong relationships with customers while serving as the primary on-site technical resource
• Travel extensively throughout the U.S. with occasional international travel for training and support

What We’re Looking For

• 5+ years of hands-on experience in automation, packaging machinery, manufacturing equipment, or industrial service environments
• Strong mechanical aptitude with working knowledge of electrical systems and controls
• Basic PLC/HMI troubleshooting experience
• Experience working with automated machinery, packaging systems, conveyors, robotics, or custom equipment
• Ability to work independently in the field and manage multiple assignments
• Comfortable traveling extensively and working directly with customers
• Strong communication and problem-solving skills
• Proficiency with Microsoft Office and remote troubleshooting tools
• Valid driver’s license and passport required

Preferred Backgrounds:

• Mechatronics
• Automation technology
• Industrial maintenance
• Packaging machinery
• Military technical experience / veterans strongly encouraged to apply

Compensation & Perks

• $42–$48/hour base pay
• Average earnings well over $100K annually with overtime and travel
• Time-and-a-half after 40 hours
• Double time on Sundays
• Typical schedule includes 10-hour days in the field
• Estimated 25–50% annual overtime opportunity
• $600/month vehicle allowance
• $75/day meal per diem while traveling
• Company credit card
• Company cell phone
• Paid travel expenses
• International training opportunities in Germany and Thailand
• Fully remote when not traveling

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.