Relationship Banker

Relationship Banker

LCNB National Bank is seeking a full-time Relationship Banker to join our Washington Court House branch operations department. This position provides superior quality service to our customers. They assist customers by accurately and efficiently processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. A Relationship Banker is responsible for promoting and recommending the bank's products and services to help meet our customers' financial goals.

Essential functions and responsibilities include maintaining and balancing cash drawer, ensuring compliance with all internal controls and established policies and procedures, promoting and advising on the bank's products and services, keeping customers' personal information confidential, identifying referral opportunities and making relevant referrals, communicating with other team members and other areas of the bank, assisting with the daily operations of the branch, answering customer calls and entering information accurately and efficiently into database, comprehending, retaining and applying information as necessary to perform duties and responsibilities effectively, and additional duties as assigned.

Skills/competencies include professionalism, strong basic computer skills, strong written and verbal communications skills, cash handling, accuracy and attention to detail, customer-focused, team player, ability to think, reason and communicate clearly, and ability to observe and identify details at close range.

Education/experience includes a high school diploma or GED equivalent (required), customer service experience (preferred), and cash handling experience (preferred).

Working conditions include being able to remain in a stationary position 50% of the time, occasionally moving/traversing to access files and equipment, constantly operating a computer and other office equipment, occasionally moving coin bags weighing up to 50 lbs., and occasionally needing to travel up to a 30-mile radius.

Compliance statement: The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.