Family Justice Center Department Head
Frederick County , Inc.
Family Justice Center Department HeadExempt; full-time; 40 hours worked; Monday-Friday 8:00 a.m.-5:00 p.m.; full benefitsThe Department Head for the Family Justice Center (FJC) within the Division of Family Services leads a multidisciplinary, co-located partnership of community agencies, improving survivor safety, access to justice, and long-term healing through collaboration and program innovation. This position ensures accountability, operational efficiency, partner coordination, and adherence to the nationally recognized Family Justice Center model. This position is responsible for program administration, staff leadership, grant and contract compliance, budget oversight, community partnerships, and strategic planning while promoting best practices within the Family Justice Center model. The role provides overall leadership and operational oversight, coordinating multiple County agencies and community partners within a collaborative care framework, and is responsible for implementing and managing the Memorandum of Understanding governing shared space, service delivery, information sharing, confidentiality, and coordinated response. The position supervises staff; supervision is received from the Division Director of Family Services.Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.TOTAL COMPENSATION PACKAGE: Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.11 days of Vacation leave with increase after 2 years of employment15 days of Sick leave with unlimited annual carryover11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible SpendingEmployee Health Center with no or low-cost primary and urgent care100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefitCounty and Employee funded Defined Benefit Pension Plan Vesting after 5 years of serviceAdditional service credit for eligible previous public service, military service, etc.Work/Life balance programs include: Employee Assistance Program and Employee Wellness ProgramGenerous Tuition Reimbursement ProgramOther employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care planNOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.For more information, visit our benefits page on the Frederick County Government job opportunities webpage.Essential Duties and Job ResponsibilitiesProvide comprehensive administrative and operation support to the Family Justice CenterManage FJC's operations, to ensure a safe, secure, and trauma-informed environment for staff, partners, and clients.Ensure the delivery of high-quality, survivor-centered, and trauma-informed services across all co-located partners.Serve as primary liaison between on-site partner agency staff and County departments and servicesDevelop, implement, and maintain Standard Operation Procedure guidelines and policies governing co-location and collaborative service delivery.Schedule, coordinate and attend Executive Committee meetings and multi-agency partner meetings.Oversee building security protocols and serve as the designated building manager in accordance with County policies.Manage procurement, fiscal processes, and expense tracking using the County's automated systemAssist the Division Director with budget development, reporting and fiscal analysis for the Family Justice CenterProvide staff development, conflict resolution, and coordination support for County staff, partner agency staff, volunteers and internsPerform other related duties as requiredProvide strategic leadership and operational oversight for the Family Justice Center (FJC),Develop, implement, and evaluate short- and long-term strategic plans, program goals, measurable outcomes, and continuous improvement initiatives for FJC services.Lead the planning and execution of initiatives that strengthen coordinated community responses to domestic violence, sexual assault, child abuse, human trafficking, and elder abuse.Ensure all FJC activities, programs, and services are delivered using trauma-informed, evidence-based, and survivor-centered practices.Evaluate program effectiveness, identify emerging needs, and implement innovative solutions to enhance survivor access, safety, and service outcomes.Oversee service delivery models for all FJC programs ensuring consistency, quality, and accessibility of services.Develops and delivers community education and engagement presentations to increase awareness of FJC services, promote prevention and early intervention, and strengthen community partnerships and understanding of available resourcesQualifications and RequirementsThe qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this jobBachelor's Degree In Public Administration, Criminal Justice, Healthcare Administration, Social Work, Mental Health Counseling, or related field6 years in human services, criminal justice, healthcare, healthcare administration, business administration, or similar field3 years of experience supervising or managing staffSubstitutions for the above-listed required education and experience is a Master's Degree with 4 years experience as described above. KNOWLEDGE/SKILLS/ABILITIES A successful incumbent operating in this role displays the following :Advanced knowledge of trauma-informed, survivor-centered service models and best practicesAdvanced knowledge of victim servicesAdvanced knowledge of operational management principles, including fiscal processes, procurement, and budgetingAdvanced knowledge of multi-agency collaborative service delivery frameworks, including MOUs, confidentiality, and information-sharing protocolsSkill in developing and implementing Standard Operating Procedures and policiesSkill in building, maintaining, and strengthening collaborative relationships with diverse public, private, nonprofit, and community partners Skill in conflict resolution, staff development, and fostering a positive interdisciplinary work environmentSkill in facilitating cross-agency problem-solving and developing coordinated responsesSkill in managing facility operations, safety protocols, and building security systemsAbility to lead and supervise diverse professional, volunteer, and intern staff within a complex service environmentAbility to navigate complex organizational relationships and balance the needs, responsibilities, and perspectives of multiple independent partner agenciesAbility to maintain a safe, secure, and trauma-informed environment for clients, staff, and partnersAbility to analyze fiscal data, assist with budget development, and ensure accurate expense trackingAbility to communicate effectively as a liaison between partner agencies and County departmentsPREFERENCE MAY BE GIVEN FOR:Secondary bilingual language skillsExperience supervising child welfare cases or experience operating a Child Advocacy Center, Family Justice Center, or Multi-dimensional Team related to Intimate Partner Violence (IPV) and Domestic Violence (DV), Human trafficking, child sexual assaultExperience in finding, writing, and monitoring federal, state, local grants in the human service fieldPHYSICAL REQUIREMENTS / WORKING CONDITIONS:While working in this position, the employee is required to constantly sit and occasionally walkWhile working in this position, the employee is required to constantly work indoorsAdditional Information / Examination ProcessFailure to meet or maintain the minimum qualifications or additional requirements may result in disciplinary action up to and including terminationAvailable on-call for emergency situations including weather-related emergenciesAbility to provide own transportation to various County departments and for functions outside the officeAbility to work flexible hours and to attend occasional evening and/or weekend events
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