Housing Specialist

Housing Specialist | Central City Concern

As part of the Supportive Housing Program at Blackburn Center this position will work as a member of a multi-disciplinary team to deliver comprehensive, person-centered, integrated services to the Portland Eastside community. Primary responsibilities include facilitating the intake process into transitional housing programs and supporting clients as they move into permanent housing. This includes assessing program and permanent housing participant needs and providing assistance in obtaining permanent housing, working in collaboration with CCC staff and external partners.

Program: The Blackburn Center is an innovative program that offers integrated housing, health care, and employment services with the long term goal of eliminating homelessness. We seek to change how these services are delivered to all people, especially vulnerable populations.

Schedule: Monday - Friday, 8:00am - 5:00pm (Saturday & Sunday Off)

Location: Blackburn Center (12121 E Burnside St. Portland, OR 97216)

Compensation: $25.03/hr. - $33.22/hr

*Final comp will be determined based on relevant experience, education, credentials/licensure, and internal equity. External candidates: Offer max is $29.05/hr per our Union contract.

AFSCME Union This role is a Union Represented position through; American Federation of State, County, and Municipal Employees (AFSCME). You can find more information about your representation here This position could be subject to Recall Rights: This applies to employees who were previously laid off from a CCC union-represented position. The previous employee may have recall rights to be considered for rehire before internal or external candidates are considered.

Seniority Bid Window Opens: 10/21/2026

Seniority Bid Window Closes: 10/29/2026

Minimum Qualifications:

• Must have High School Diploma or GED.
• Must possess a current driver's license, pass a DMV background check and be designated an "acceptable" driver as outlined in Central City Concern's Fleet Safety Policy. Must pass an initial drivers training, within 60 days of being an approved driver and continued recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
• Experience working with homeless, low-income, or other vulnerable populations OR experience working in a clinical setting.
• Must have experience with data entry and be able to demonstrate excellent computer skills.
• Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must pass a pre-employment drug screen and background check.
• Must generally have the ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and climb stairs, with reasonable or no accommodation.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.
• Must adhere to agency's non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles and sexual orientations, and treat individuals with respect and dignity.

Essential Duties and Responsibilities:

• Work as a member of the Blackburn Center multi-disciplinary team to deliver comprehensive, client centered and trauma informed integrated services.
• Actively participate in the integration of services at the Blackburn Center and identify new opportunities to improve collaboration between and within service and care teams while carefully following information-sharing guidelines.
• Proactively identify opportunities for improvement within Blackburn Center workflows and logistics. Participate in review of Blackburn Key Performance Indicators; review and contribute to continuous improvement opportunities and plans.
• Build understanding of and appreciation for diversity among Blackburn Center clients and support their connection to culturally responsive and culturally specific services as requested.
• Complete transitional housing intakes and move-ins for the Blackburn Recovery Housing Program.
• Provide client housing assessments and develop goal driven plans.
• Provide ongoing individual support and encouragement to clients.
• Pursue affordable housing options for CCC participants and assist them in accessing affordable housing.
• Support Permanent Housing Residents at the Blackburn Center.
• Work closely with the Community Manager at the Blackburn Center to screen new applicants for the Studio Market units.
• Work with internal and external housing providers to assure coordinated and streamlined transitions out of homelessness and into housing.
• Input and maintain accurate records of client's progress in working toward individualized housing goals using MS Word, MS Excel and other software.
• Manage client records and perform data entry using the HMIS database.
• Provide assistance to the Housing Specialist team as needed.
• Assist in completing required documentation in a timely and accurate manner.
• Attend appropriate events.
• Facilitate Rent Well classes, workshops, and events as needed.
• Participate in compliance, quality assurance and quality improvement activities as directed.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• Attend all mandatory CCC trainings in a timely manner.
• Perform other duties as assigned.

Benefits at Central City Concern

We offer incredible benefits to our employees, including an extensive total rewards package, competitive compensation, medical, dental, vision, Student loan repayment options, and retirement savings matching plans!

• Generous paid time off plan beginning at 4 weeks of PTO accrual per year! Accrual amount/rate increases with longevity.
• Up to 11 recognized Holidays and 2 Personal Holidays (dependent on work shift schedule).
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer-Paid Life, Short-Term Disability, & Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

This description is intended to provide a snapshot of the work performed and is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required for the position.

As an agency deeply rooted in recovery, part of our policy and commitment to a drug and alcohol-free workplace includes post-offer, and pre-employment drug screens. Please note we follow Federal Guidelines regarding prohibited substances, even for those legal at the state level.

Central City Concern is a second-chance employer and complies with applicable laws regarding the consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.