IT Service Delivery Lead — Drive ITSM Excellence
HDI Global SE
HDI Global Insurance Company seeks an IT Service Delivery Lead to oversee ITSM, Service Desk, and end-user support across the organization. You will own incidents, changes, and problems while coordinating with internal teams and vendors to enhance service reliability and user experience. You will guide onboarding/offboarding, knowledge management, and cross-functional collaborations to optimize workflows and security compliance. #J-18808-Ljbffr HDI Global SE
- ...achieving Next-level Excellence, and building a Forward... ...direction helps HDI Global lead the profitable growth... ...-term success. The IT Service Delivery Lead is responsible... ...IT Service Management (ITSM), Service Desk operations... ...-incident reviews. Drive Problem Management...SuggestedStart working todayWork at officeShift work
$137.4k - $240.4k
...management, asset servicing, asset... ...clients using leading technology and... ...seeking a senior ITSM leader and ITIL... ...maturation of IT Service Management... ...organization to drive strategic outcomes... ...to-day service delivery priorities, delivering... ...operational excellence while enabling...SuggestedFull timeH1bWorldwideFlexible hoursShift work$230k - $300k
...and analytics, and software delivery, we help enterprises deliver... ...speak up, make change, and drive the culture at AHEAD. We... ...Principal Technical Consultant, AI Services to lead the architecture,... ...communication, and delivery excellence. Review technical designs...SuggestedWork at office- ..., most disruptive agency, we drive lasting growth for clients by... ...through standout products and services; by building and delivering... ...s voice and purpose. We help leading brands create and deliver the... ...role to lead the end-to-end delivery lifecycle of complex, global...SuggestedFull timeLive inWork at officeLocal area
- ...DecisionPoint seeks a Senior ITSM / Service Management Lead to own the Information... ...enterprise-wide leadership for IT service-management... ...model for consistent service delivery across ENLIST tasks, define... ...management capabilities. ~ Excellent written, verbal,...SuggestedContract workFor contractorsFor subcontractorLocal areaRemote work
$184k - $276k
...is seeking a Director, Core IT Integration Delivery Lead to join the team. Approved... ...covering configuration data, service catalog and fulfillment... ...the variable component that drives cost and schedule risk.Own... ...leadership and regional resources.Excellent written and verbal...Contract workInternshipSeasonal workWork at officeLocal areaRemote workFlexible hours3 days per week- MongoDB is seeking a Senior Project Manager to lead complex, customer-facing Professional Services engagements and own delivery accountability for requirements, execution,... ...focus on enterprise-scale delivery, you will drive governance, risk #J-18808-Ljbffr MongoDB Inc...
- Accenture is seeking an ALIP Production Support Lead to drive end-to-end delivery for production support across client accounts. You will ensure service quality, manage delivery outcomes, and identify opportunities for follow-on work while engaging cross-functional teams...
- Sourcing and Procurement Services, IT Software Lead Full-time The Sourcing and Procurement... ..., technology, and delivery leads to support sourcing,... ...strategic initiatives, and drive negotiations. Develop sourcing... ...and coaching preferred. Excellent interpersonal, analytical,...Full timeContract workLocal areaRelocation
- ...Manager, North America IT Service Management is... ...efficient, and consistent delivery of IT services... ...Management (ITSM) strategy through... ...practices, process excellence, and a focus on enhancing... ...you will do:• Lead the regional... ...operational excellence.• Drive continuous...Full timeWorldwideRelocation
$131k - $173k
...and delivering excellence in everything we... ...Firm’s client service principles of excellence... ...as a Manager: IT Services.The... ...support and delivery of IT services... ...teams to drive timely resolutionEnsure... ...and lead continual service... ...as the firm’s ITSM platform for ticketing...Contract workWork at officeLocal areaShift work$132k - $150k
...The Senior Manager, IT Operations will lead and manage IT operational strategy, service delivery, automation, vendor governance... ...Department. The role drives optimization through... ...ensuring operational excellence via ServiceNow,... ...working with ITSM platforms (ServiceNow...Contract workTemporary workFor contractorsWork at officeRemote workFlexible hours2 days per week3 days per week$142.6k - $261.5k
...ServiceNow - ServiceNow IT Service Management (ITSM) Manager- Tech Cons - Open... ...Consulting Manager you’ll play a leading role in that mission,... ...needs. Lead workstream delivery and ensure effective management... ...value of EY services Excellent business acumen with the...Summer holidayWorldwideFlexible hours- ...making it reality where it matters. Help us... ...and perspectives, we drive success in a new... ...equally comfortable:Leading cross-functional delivery teams through complex... ...Leadership & Delivery Excellence:Lead delivery of complex... ...global professional services company that helps...Full timeWork experience placementLive inWork at officeLocal area
$112k - $208k
...TechnologyJob Family Group: IT&S GroupJob... ...as the world’s leading energy company!Grade... ...Operations teams driving growth and customer... ...Security teams. Delivery & Engineering: Distributed... ..., platforms, services, and business... ...leave policy, and excellent retirement benefits...Full timeContract workWork experience placementWork at officeLocal areaRemote workFlexible hours- ...it a reality where it matters. Help us... ...perspectives, we drive success in a new business... ...with Reinvention Services and Engines. Our... ...help transform leading organizations and... ...accelerators, and AI enabled delivery models, Accenture... ...ensuring delivery excellence and measurable...Full timeWork experience placementLive inWork at officeLocal area
$101k - $203k
We are the leading provider of professional services to the middle market globally, our purpose... ...play a critical role in driving cloud-native... ...to optimize application delivery and performance. In this... ...Security, Cloud Centers of Excellence, DevSecOps, Cloud Operations...Full timeWork experience placementInternshipLocal area$179.3k - $200.4k
...As an experienced RCM Senior Delivery Lead, you will have the ability... ...onsite and/or remote client service delivery.Recruiting for this... ...operational performance indicators.-Drive accountability across... ...client service, operational excellence, and continuous improvement....Local areaRemote workVisa sponsorship$137.4k - $233.6k
...management, asset servicing, asset management... ...sophisticated clients using leading technology and... ...Cloud Service Delivery Manager is... ...reliability, operational excellence, and continuous improvement... ...candidate will drive operational... ...of experience in IT Operations, Infrastructure...Permanent employmentFull timeContract workH1bWorldwideFlexible hours$90k - $130k
...IT Service Management Professional Michael Page is... ...support functions Drive service delivery improvements through... ...improvement Support and lead IT projects,... ...service management (ITSM), ITIL frameworks, Microsoft... ...highly preferred Excellent communication,...Work at officeLocal area- ...NerdsToGo is a technology services company providing computer repair, managed IT support, and help desk... ...hub of our service delivery team. This is a hybrid... ...priorities simultaneously Excellent verbal and written... ...driver's license and clean driving record Preferred Qualifications...Full timeDay shift
$150k - $170k
...Launch! The Role: As a Delivery Leader in our Management... ..., you will play a pivotal role in leading strategic engagements and driving impactful outcomes for our clients... ...both business acumen and delivery excellence. Responsibilities Include...Temporary work- ...architecture, program delivery, and executive client leadership... ...Advise senior clients: Lead executive workshops,... ...practices, Centers of Excellence, or technology... ...leading global professional services company that helps the... ...world’s leaders in helping drive that change, with...Full timeWork experience placementLive inWork at officeLocal area
$171.6k - $392.1k
...productivity. The opportunity As Delivery Lead, your focus will encompass the planning, driving, and managing of large SAP... ...to complex problems. Excellent communication skills to convey... ...work across a full spectrum of services in assurance, consulting, tax,...Contract workSummer holidayFlexible hours$163k - $413.6k
...Are: Accenture is a leading global professional services company that helps... ...s leaders in helping drive that change, with strong... ...expertise and global delivery capability. We are... ...advisor to CIOs and senior IT leadership,... ...automation, GenAI-powered ITSM, or intelligent observability...Contract workWork experience placementLive inWork at officeLocal areaShift work- ...Accenture helps the world's leading enterprises reinvent by... ...scale. Through our Reinvention Services, we offer broad expertise... ...Are:You are an experienced delivery leader who excels at leading large, complex transformation... ...stakeholder groups, and drive successful outcomes across...Full timeContract workWork experience placementLive inWork at officeLocal area
$127k - $212k
...Director of Cloud Services is a leader professional... ...services teams driving customer-centric... ...Services can lead complex client engagements... ..., technical, and delivery leadership across... ..., Delivery Excellence, and Quality and Risk... ...AWS, Azure, GCP), IT service management...Contract workFor subcontractorWork at officeFlexible hours- ...Building Engineering Services Group, you’ll help design... ...data centers driving the future of AI to dynamic... ...job, it’s a chance to lead innovation, engineer impact... ...and build a legacy of excellence.Position Overview The... ..., driving consistent delivery, profitable growth,...For contractorsWork experience placement
$145k - $242k
...The Senior Director, Cloud Services leads the operations for our... ...Managing Principal to establish delivery standards, drive mechanisms for monitoring... ...Leadership, Delivery Excellence, and Quality and Risk Management... ...(AWS, Azure, GCP), IT service management (ITIL),...Contract workWork experience placementFor subcontractorWork at officeRemote workFlexible hours$204.44k - $227.16k
...is seeking a Deputy Program Manager / Delivery Lead to join our national Aviation group. This... ...stakeholders, and client leadership, driving accountability and delivery performance... ...culture of safety, quality, and operational excellence across the program.Ensure adherence to...Full timeContract workFor contractorsLocal areaFlexible hours
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