Report Specialist

Job Description

Job Description

Office located: North Austin Area

We're a growth-stage healthcare company scaling rapidly across Texas, and we're looking for Report Specialists to join our quality and reports team. This is a precision role: you'll prepare medical documentation with accuracy and consistency, working through a structured, tech-assisted process on every case.

The Growth Mindset: Who Thrives Here

This role is a perfect launchpad for a meticulous professional. We look for a growth-oriented mindset above all else. You don’t need a clinical background; you need an insatiable curiosity, a drive to master new technologies (including cutting-edge AI tools), and a pride in getting the details right every single time. We actively reward curiosity and promote from within as we scale to statewide operations.

Why You’ll Love It Here (Perks & Culture)

• Continuous Learning & Advancement: Fast company growth means fast tracking for your career. We don't inherit rigid systems; we build them. If you drive results, you will advance.
• A Workspace That Breathes: Our North Austin office is located on a beautiful, tranquil property surrounded by nature—a calm oasis to do your best work.
• Financial Upside: Competitive hourly pay commensurate with experience, plus ample opportunity for overtime (30-50 hours/week) as our volume increases.
• Shared Wins: Performance-based discretionary bonuses tied to company, team, and individual milestones.
• Flexibility & Balance: Enjoy flexible scheduling and a hybrid work-from-home schedule after your initial 6-month onboarding and training period.

What You’ll Do (The Day-to-Day)

As a Report Specialist, you will be the final line of defense for data integrity, blending high-tech workflows with human empathy.

• Own the Process: Execute a structured, tech-assisted computerized process to prepare and perfect complex medical documentation.
• Bridge the Communication: Support doctors with clinical documentation questions, coordinate chart clarifications, and secure final sign-offs.
• Patient Advocacy: Conduct structured patient interviews by phone to gather crucial case details.
• Audit & Elevate: Cross-reference chart contents against source materials, flagging discrepancies or quality issues directly to the Manager of Quality and Reports to help improve our systems.

What We’re Looking For

• Experience: 2+ years in medical documentation, transcription, clinical support, or legal document preparation.
• The Sharpest Eye in the Room: Strong technical reading comprehension and razor-sharp attention to detail (experience with medical terminology is a huge plus).
• Tech-Fluent & Adaptable: Comfortable navigating multi-step workflows across various software programs, Mac OS, Google Workspace, and emerging AI tools. You love learning new software and pick it up fast.  Proficiency with Mac OS and Google Workspace is required (though we will provide Mac training for exceptionally strong candidates).
• People First: Excellent customer service and phone communication skills—you know how to make patients feel heard and guided during interviews.
• Language (Bonus): Bilingual in English/Spanish is a major plus!

The Details

• Reports to: Manager of Quality and Reports
• Employment: At-will | Contingent on a background check
• Authorization: Must be authorized to work in the U.S.

We are a fast-growing medical services company that uses advanced technology to assists doctors with various administrative tasks. We are an innovator and disruptor in our space.

Company Description

We are a fast-growing medical services company that uses advanced technology to assists doctors with various administrative tasks. We are an innovator and disruptor in our space.