Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Social Care Specialist

$58k - $62k
Full-time

Essence Community Care

Role: Senior Social Care Specialist 
Type: Full-Time, Permanent
Work Location: Hybrid 
Reports To : Sr Social Care Manager
Salary: $58,000 - $62,000

About Us
Essence Community Care is a Chicago-based complex social care management organization dedicated to delivering high-impact social care services in partnership with healthcare systems and local communities. We are building scalable, accountable infrastructure to serve vulnerable populations through evidence-based outreach and coordinated complex case management.

As we expand in 2026, we are seeking professionals who thrive in mission-driven, high-growth environments and are committed to operational excellence, cultural humility, and measurable impact.

About the Role
Essence Community Care is seeking an experienced Senior Social Care Specialist to manage a high-acuity caseload of individuals with complex medical, behavioral health, and social needs.

This advanced individual contributor role is responsible for high-acuity case management, SNF/SMRF placement coordination, multi-system navigation, benefits advocacy, and appeals resolution.

The ideal candidate has experience within a large hospital system, a medium-sized FQHC, or a managed care organization/health plan and is comfortable navigating discharge planning, utilization processes, and regulatory documentation standards.

Core Responsibilities
Complex Case Management and Customer Support
  • Manage a dedicated caseload of high-acuity members with complex medical, behavioral health, and social determinants of health needs.
  • Coordinate escalated care scenarios, including hospital discharges, SNF and SMRF placements, rehabilitation transitions, and benefit-related issues.
  • Conduct comprehensive clinical and SDoH assessments to identify barriers related to housing, food access, safety, income support, and healthcare continuity.
  • Develop individualized care plans in collaboration with clients, caregivers, providers, and community partners.
  • Navigate Medicaid, SNAP, housing, disability supports, and other public benefit programs.
  • Collaborate with hospitals, MCOs, FQHCs, behavioral health providers, and social service agencies to resolve barriers to care.
  • Support members through appeals, denials, redeterminations, and complex eligibility issues.
  • Maintain accurate, timely, and audit-ready documentation in EHR and case management systems in accordance with internal policies and partner regulatory standards.

Client Advocacy and Intensive Support

  • Serve as an advocate for clients facing health, behavioral, or SDoH-related challenges.
  • Provide education and systems navigation support for clients, families, and caregivers.
  • Coordinate closely with MCO case managers, hospital discharge teams, SNF administrators, and community partners to ensure continuity of care.
  • Deliver culturally competent and trauma-informed communication.

Collaboration and Subject Matter Support (Non-Supervisory)

  • Act as a resource for staff regarding SNF/SMRF workflows, hospital discharge processes, benefit eligibility, and complex systems navigation.
  • Participate in case reviews, quality meetings, and workflow discussions.
  • Share insights on emerging trends and opportunities to improve workflows.

Operational Excellence and Compliance

  • Meet or exceed productivity, quality, and documentation expectations.
  • Adhere to company policies, HIPAA requirements, Medicaid and MCO regulations, and partner compliance protocols.
  • Demonstrate strong judgment, professionalism, accountability in managing a high-complexity caseload.
  • Perform other duties as assigned that support organizational effectiveness and mission delivery.

Qualifications

  • Master's degree in Social Work, Counseling, Public Health, Healthcare Administration, Psychology, Human Services, or a related field; or commensurate experience.
  • 4+ years in social care coordination, complex case management, or managed care environments.
  • Experience working in large hospital systems, medium-sized FQHCs, or MCOs/health plans.
  • Expertise in managing complex, multi-system cases and high-acuity member needs.
  • Strong knowledge of Medicaid, SNAP, housing, transportation benefits, and other essential services.
  • Demonstrated expertise coordinating care across hospitals, SNFs, SMRFs, MCOs, and community-based providers.
  • Excellent written and verbal communication, documentation, and organizational skills.
  • Ability to work independently, manage competing priorities, and adapt in a fast-paced environment.
  • Proficiency with Microsoft Office, Google Workspace, and EHR/case management platforms.
  • Reliable transportation, a valid driver's license, and proof of insurance.

Preferred

  • Clinical licensure is a plus.
  • Experience with Accountable Care Organizations (ACO), Managed Care Organizations (MCO), or other value-based care environments.
  • Familiarity with Illinois and/or Wisconsin healthcare and social service systems.
  • Experience supporting clients through placements, appeals, or denials related to benefits.


Equal Employment Opportunity

Essence Community Care is committed to building a team that reflects the diversity of the communities we serve. Because the people we support are too often shaped by structural inequities, we believe representation, lived experience, and inclusive practice strengthen our mission.

Essence Community Care is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, disability, genetic information, military or veteran status, citizenship status, order of protection status, arrest record, or any other characteristic protected by federal, state, or local law, including the Illinois Human Rights Act. All qualified applicants are encouraged to apply.

Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Senior Social Care Specialist in Chicago, IL vacancy
  • Amada Senior Care North Shore is looking for a compassionate Caregiver in Riverside, Illinois to assist clients with daily living activities and provide emotional support. The ideal candidate will have 1+ years of experience in assisted living or senior care. The role offers... 
    Senior
    Weekly pay
    Full time
    Part time

    Amada Senior Care North Shore

    Riverside, IL
    1 day ago
  • Amada Senior Care North Shore is seeking a compassionate Caregiver to assist individuals in their daily living activities. This role provides the opportunity to make a meaningful impact on the lives of those in need. The ideal candidate will have over a year of experience... 
    Senior
    Weekly pay
    Full time
    Flexible hours

    Amada Senior Care North Shore

    Chicago, IL
    1 day ago
  • Amada Senior Care North Shore is seeking a compassionate Caregiver to join our team. You will provide daily living assistance, personal care, meal preparation, medication reminders, and companionship for seniors in their homes. We offer flexible schedules, part-time or... 
    Senior
    Full time
    Part time
    Flexible hours

    Amada Senior Care North Shore

    Oak Park, IL
    2 days ago
  • Amada Senior Care North Shore is looking for a compassionate Caregiver in Evanston, Illinois. The role involves assisting clients with daily living activities such as personal care, meal preparation, and companionship. Ideal candidates should have experience in senior care... 
    Senior
    Full time
    Part time
    Live in
    Flexible hours
    Weekend work

    Amada Senior Care North Shore

    Evanston, IL
    1 day ago
  •  ...daily living activities, providing emotional support and personal care. The ideal candidate should have at least one year of experience...  ...opportunities. Join a team committed to enriching the lives of seniors by providing compassionate care. #J-18808-Ljbffr Amada Senior... 
    Senior
    Weekly pay
    Full time
    Flexible hours

    Amada Senior Care North Shore

    Riverside, IL
    1 day ago
  • A compassionate home care provider is seeking a Caregiver in Lincolnwood, IL. The role involves assisting clients with daily living activities...  ..., and companionship. Candidates should have experience in senior care, good communication skills, and a commitment to quality... 
    Senior
    Weekly pay
    Full time
    Flexible hours

    Amada Senior Care Northshore

    Lincolnwood, IL
    1 day ago
  • Amada Senior Care North Shore is looking for compassionate caregivers to assist seniors in their daily living activities. Responsibilities include helping clients with personal care, meal preparation, and providing companionship. Candidates should have at least 1 year of... 
    Senior
    Weekly pay
    Full time
    Flexible hours

    Amada Senior Care North Shore

    Riverside, IL
    1 day ago
  • Amada Senior Care Northshore is seeking a compassionate Caregiver to join our team. You will assist clients with daily living activities, provide personal care, and offer companionship to enhance comfort and well-being. This role offers flexible scheduling, part-time or... 
    Senior
    Weekly pay
    Full time
    Part time
    Flexible hours

    Amada Senior Care Northshore

    Oak Park, IL
    4 days ago
  • Senior Resource Group-SRG in Lincolnwood, IL is seeking a dedicated Caregiver to support residents with daily living activities. The role...  ...health services team to provide compassionate, person-centered care, closely following community policies and procedures. This full-... 
    Senior
    Full time

    SmartRecruiters, Inc.

    Lincolnwood, IL
    2 days ago
  • Always Best Care Chicagoland is seeking compassionate caregivers in Westchester, IL to help seniors live safely and independently at home. The role offers full-time or part-time hours with paid training, weekly pay, and benefits. Responsibilities include reminders for medications... 
    Senior
    Remote job
    Weekly pay
    Full time
    Part time
    Flexible hours

    Y-Axis

    Westchester, IL
    4 days ago
  • $120k - $165k

     ...technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an...  ...the right treatments for the right patients, at the right time.Senior Manager, Companion Diagnostics (CDx)Tempus is seeking a Sr. Manager... 
    Senior
    Full time

    Tempus

    Chicago, IL
    18 hours ago
  • Brookdale Senior Living in Northbrook, IL is seeking a compassionate Private Duty Caregiver to provide one-on-one companionship and non-medical personal care in residents' homes within Brookdale communities. We offer flexible scheduling with full-time, part-time and PRN... 
    Senior
    Full time
    Part time
    Relief
    Flexible hours

    Brookdale-Senior-Living

    Chicago, IL
    4 days ago
  • Open Arms Solutions is hiring experienced Live-In Caregivers, CNAs, HHAs, and DSPs to provide compassionate, dependable senior home care in Homer Glen, Lemont, and surrounding areas. If you’re an experienced caregiver looking for a live-in caregiving opportunity, we’... 
    Senior
    Part time
    Live in
    Flexible hours
    Shift work
    Weekend work
    Weekday work

    Open Arms & FCS

    Chicago, IL
    7 days ago
  • $19 - $20 per hour

     ...Job Description Job Description At Always Best Care Chicagoland, we are a team of caring and compassionate professionals working...  ...customer-centric, rewarding, and engaging. Our goal is to assist the senior community in remaining safe and independent in their homes.... 
    Senior
    Weekly pay
    Full time
    Part time
    Flexible hours
    Shift work

    Always Best Care Senior Services - DuPage/ Cook and Will Cou...

    Westchester, IL
    4 days ago
  • $16.5 - $18 per hour

     ...Job Description Job Description Amada Senior Care providers care services for seniors and their families.  We are committed to enriching...  ..., Westmont and more... Job Requirements: ~ Valid ID and Social Security Card - (Required) ~1 year of experience or... 
    Senior
    Hourly pay
    Weekly pay
    Full time
    Part time
    Relocation
    Flexible hours
    Shift work
    Day shift
    Afternoon shift

    Amada Senior Care NorthShore

    Chicago, IL
    21 days ago
  • $16.5 - $18 per hour

     ...Responsibilities:- Assist clients with personal care tasks such as bathing, grooming, and...  ...:- Experience in assisted living or senior care environments.- Knowledge of HIPAA regulations...  ...care systems.- Background in childcare, social work, or related fields.- Strong... 
    Senior
    Hourly pay
    Weekly pay
    Full time
    Part time
    Live in
    Relocation
    Monday to Friday
    Flexible hours
    Shift work
    Day shift

    Amada Senior Care NorthShore

    Chicago, IL
    18 days ago
  • $46.92k

     ...changing career, couples reside in on-campus student homes and provide care, guidance, supervision, and support for a group of approximately...  ...environment that fosters students' academic, emotional, and social development so they can reach their full potential.... 
    Full time
    Relocation
    Relocation package
    Flexible hours
    Weekday work

    Milton Hershey School

    Burbank, IL
    18 hours ago
  •  ...Join a dedicated team at a forward-thinking community hospital focused on delivering exceptional patient care. As an Emergency Department Tech, you will collaborate with nursing staff to provide critical support in a fast-paced environment. Your role will involve direct... 

    Insight Hospital and Medical Center

    Chicago, IL
    2 days ago
  •  ...A Linkage to Care Specialist contributes to AHF by acting as a friendly, helpful resource to clients and community partners. For clients who are newly diagnosed with HIV and/ or are not currently in care, Linkage can answer any questions regarding living with HIV and disclosure... 
    Immediate start

    AIDS Healthcare Foundation

    Chicago, IL
    1 day ago
  • Evanston Dental in Evanston, IL is seeking a Patient Service Representative to join our clinical team, delivering a high level of patient care and satisfaction in a warm, team-based environment. The role involves answering phones, scheduling appointments, helping with... 

    Towncare Dental Partnership

    Evanston, IL
    4 days ago
  •  ...assistance. You will review information across multiple systems, document interactions, and coordinate with internal teams for coverage and care. The role requires clear communication, stress management, and a proactive service mindset. You will participate in training,... 

    AXA

    Chicago, IL
    2 days ago
  •  ...based environment. This is a full-time role with benefits including health, dental, and vision insurance, life and disability coverage, a 401(k) plan, and a supportive workplace that prioritizes patient comfort and high-quality care. #J-18808-Ljbffr Dental Care Alliance
    Full time

    Dental Care Alliance

    Evanston, IL
    4 days ago
  • A childcare center in Berwyn is seeking a compassionate Infant Assistant to support lead teachers and provide exceptional care to infants in a nurturing environment. Responsibilities include assisting with daily activities, implementing learning experiences, and maintaining... 
    Flexible hours

    Berwyn Early Learning Academy

    Berwyn, IL
    1 day ago
  •  ...records on a 32-hour weekly schedule with rotating days. Strong communication skills and attention to detail are essential. Daily duties include handling admissions, transfers, discharges, and ensuring timely flow of information between care teams. #J-18808-Ljbffr aah

    aah

    Chicago, IL
    4 days ago
  • $16.62 per hour

     ...Description Part time Hourly $16.62 - Various locations UCP Seguin of Greater Chicago UCP Seguin is seeking a caring and dependable Child Care Specialist to support children with developmental disabilities and/or complex medical needs in our foster care program. In... 
    Hourly pay
    Part time

    UCP Seguin of Greater Chicago

    Cicero, IL
    13 days ago
  •  ...Job Description Job Description As a Foster Care Licensing Representative, you will play a crucial role in ensuring the safety and...  ...Qualifications: Master's Degree from an Accredited School of Social Work preferred or an equivalent human services area. At Least two... 
    Immediate start

    Child Link

    Chicago, IL
    6 days ago
  •  ...Description Job Description Overview The Crisis Continuum of Care Intake Specialist is a key member of the Crisis Continuum of Care Program and...  ...administrative support in behavioral health, non-profit, or social service required Experience working with Illinois... 
    Full time
    Temporary work
    Part time
    All shifts

    ASO - ADA S. MCKINLEY COMM SRVCS, INC.

    Chicago, IL
    27 days ago
  • Cook County Health & Hospitals System is seeking an Attending Physician XII in Radiology with a vascular/interventional focus to supervise and interpret diagnostic imaging across the hospital network. The successful candidate will bring extensive experience in body and ...
    Senior

    Cook County Government

    Chicago, IL
    2 days ago
  • Veterinarian Partners in Chicago seeks a Client Care Specialist to serve as the primary contact for clients across partner hospitals, handling inbound calls and scheduling with a warm, patient-focused approach. You will schedule appointments per hospital protocols, provide... 

    Veterinarian Partners

    Chicago, IL
    3 days ago
  • BrightStar Care Anchorage is seeking a Certified Nursing Assistant for home care. You will work 7pm-7am with overnights Mon-Tues-Wed, supporting clients in their homes with hygiene, mobility and daily activities. Responsibilities include vital signs, ROM, transportation... 
    Weekly pay
    Flexible hours
    Night shift

    BrightStar Care - Anchorage

    Chicago, IL
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Social Care Specialist. Be the first to apply!