Support Engineer I - Remote & Onsite Helpdesk

Blue Alliance

Remote job

Blue Alliance is seeking a Support Engineer I in Cincinnati, Ohio, to provide technical support via phone and ticketing systems. This role includes monitoring ticket queues and ensuring SLA compliance while traveling up to 75% for onsite support. Ideal candidates should have strong technical skills in areas like Active Directory and networking, and experience with ticketing software. Responsibilities also include documenting activities in real time and maintaining high customer satisfaction. #J-18808-Ljbffr Blue Alliance

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Vacancy posted 1 day ago

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