Hotel Housekeeping Attendant

HousekeepingTo ensure assigned hotel guest rooms are spotlessly clean, neat, and fully stocked with all amenities. To work efficiently so that all assigned rooms are properly and thoroughly cleaned during shift. To work carefully and safely to ensure that furniture, fixtures and amenities and maintained in excellent condition and guests' belongings are secure. Complete all cleaning duties whole minimizing impact on hotel guests' full enjoyment of hotel facilities. Complete all checklists as requested. Warmly greet all guests encountered in hallways and rooms, and be available to service or help them with questions or problems.Our unique culture is at the heart of all we do and is guided by our values and behaviors. It's what we expect of ourselves and each other every day. We call it our "Code of Culture".Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete's Promise:Our Mantra:Respect The PastAccept ResponsibilityPay it ForwardOur Actions We Live By:Actions We Live By. It's who we are when we step into our full power.Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren't good enough. And we navigate tough conversations with empathy and grace.Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it's never about one person–we are a part of a powerful team.One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.Pete's Promise:Service ForwardRuthlessly ConsistentDo the Right ThingNothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.Primary ResponsibilitiesLoad and store carts according to RCS standards and pick up keysClean each assigned guest room according to exact RCS standardsEnter each guest room by knocking on the door and saying "Housekeeping". If no answer, proceed to enter. If guest is in room, accommodate his or her wishes as to whether you clean the room at that time or return at a later timeUpon entering each room, pick up all trash and immediately report any missing hotel property itemsChange linens and make bed properlyClean bathroom, including the shower curtain, walls, mirror, tub, toilet and floorProperly place standard items in the bathroom areaDust room items, vacuum the carpet, clean inside nightstand and dresser drawers, clean and check under bed, clean and check closetCheck to ensure all electrical appliances (hair dryer, alarm clock, television, lamps) are working properlyCheck to ensure all room amenities (Guest Directory, portable phone, pen, etc.) are placed in proper locationsMake sure all housekeeping equipment or appliances are used, operated and stored properly and carefullyReport any broken equipment or appliances to the Housekeeping ManagerFollow proper procedures for turning in guests' personal property items found in the room after check-outReport vacant ready rooms to the Front Desk upon completion of room cleaningRestock the housekeeping cart for the next day, and turn in your cart and keys at the end of your shiftHelp maintain guest room corridors by picking by picking up trash and other debris. Remove room service trays from hallways and bring them to proper service areas for pick-up by room serviceAssist in the hotel security effort by reporting any unusual occurrences or suspicious persons immediately to supervisor or hotel managementFollow all Renaissance ClubSport and OSHA safety guidelinesBe warmly hospitable with guests; offer greetings and be available to help when requestedOther responsibilities or projects as assigned by the Executive HousekeeperEssential Physical RequirementsQualified candidates, with or without reasonable accommodations, must be able to:Write, read, speak, hear and seeWalk, kneel and bendLift and carry up to 40 lbs.Fold and stack towels and linensStand for prolonged periodsPush and maneuver a heavy cartUse cleaning equipment, appliances and suppliesThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous descriptions for this position.I can perform the functions of this job as described with or without reasonable accommodation.An Equal Opportunity EmployerThe Bay Club Company ("TBCC") provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence.