Business System Architect (Pharmacy Benefit Management)

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

As a Business System Architect (Pharmacy Benefit Management) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.​

The Business System Architect (Pharmacy Benefit Management) is responsible for eliciting, analyzing, and documenting business requirements for software development projects. This role involves working closely with stakeholders, end-users, project managers, and developers to ensure that software applications are designed to meet business needs. The Business Architect will help translate business objectives into technical solutions and support the software development lifecycle from inception to implementation. Here are the details on this position.

Your role in our mission

Play a critical part in ensuring Gainwell is meeting our clients’ objectives in important areas.

• Be a knowledgeable bridge between clients, project managers and technical staff to define, document and share business requirements and expected impact.
• Requirements and Process Analysis: Gather, analyze, and document functional and non-functional requirements; evaluate and optimize business processes to align with software capabilities.
• Cross-Functional Collaboration: Act as a liaison between stakeholders and technical teams, ensuring alignment on business needs, design, and development throughout the project lifecycle.
• Documentation and Communication: Create and maintain BRDs, user stories, process flows, and training materials to support development and user adoption.
• Testing and Quality Assurance: Support UAT, identify and resolve defects, and assist end-users during testing and go-live phases to ensure solution quality.
• Project and Change Management Support: Assist with project planning, tracking, and change management by analyzing impacts, managing risks, and communicating updates effectively.
• Coordinate business analyst team’s activities on IT projects and nurture newer team members by providing guidance and support.
• Exercise your analytical and relational database capability to quantify the anticipated solution approach and business impact.

What we're looking for

• 5+ years of experience in Business Architecture, Requirements Gathering, Process Mapping, Documentation
• 3+ years in Pharmacy Systems and US PBM Domain knowledge with Medicaid experience as a plus
• Skilled in both Agile and Waterfall SDLC Methodologies
• Experience leading teams and mentoring junior Analysts and Architects while working with cross-functional technical and non-technical partners
• Familiarity with Large Corporate Matrixed Environments with SSIS experience as a plus

What you should expect in this role

• Remote position from US locations.
• Opportunities to travel through your work (0-20%).
• Willingness to work a flexible schedule to accommodate business needs and travel as required.
• Video cameras must be used during all interviews, as well as during the initial week of orientation

The deadline to submit applications for this posting is September 30, 2026 .

The pay range for this position is $72,800.00 - $104,000.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.