AI Knowledge Base Lead
Harvey
Harvey is seeking a CX Knowledge Specialist to consolidate product knowledge into a single AI-friendly foundation. You'll own the knowledge base, write clear articles, and keep content accurate as weekly releases ship, collaborating with Enablement and Product. You'll translate complex product and legal details into retrievable content, apply taxonomy and metadata, and use ticket and search data to prioritize improvements for a fast-paced AI-first support org.
#J-18808-LjbffrVacancy posted 2 days ago
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