Shift Supervisor

Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions Work effectively with store management and store crews. Supervise the store’s crew through assigning, directing, and following up of all activities. Effectively communicate information both to and from store management and crews. Assist customers with questions, problems, and complaints; promote a positive shopping experience. Handle customer relations issues in accordance with company policy. Maintain customer/patient confidentiality. Price merchandise, stock shelves, and execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise. Execute the display and maintenance of off‑shelf merchandise. Reset departments following POGs. Required Qualifications Deductive reasoning ability, analytical skills, and computer skills. Advanced communication and supervision skills. Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime as needed, and respond to urgent issues. Preferred Qualifications Experience as a retail supervisor. Education High School Diploma or Equivalent Preferred but Not Required. Anticipated Weekly Hours 40 hours. Time Type Full time. Pay Range $16.50 - $24.00. Benefits This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr