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Customer Service Representative

$50k - $55k

Creative Financial Staffing

Customer Service Representative
Posted by Creative Financial Staffing


Our client, a well-established distribution company, has partnered with Creative Financial Staffing to identify a Customer Service Representative to join their team in West Bridgewater, MA .

Why This Opportunity Stands Out
  • Comprehensive training and mentorship from a seasoned team
  • Direct executive visibility in a department focused on succession planning
  • High-impact role with significant room for growth and skill development
  • Opportunity to shape team culture and bring fresh perspective
  • Business-critical support to customer accounts and operational continuity
Key Responsibilities of the Customer Service Representative
  • Own day-to-day communication with assigned customer accounts, proactively managing open orders, deliveries, and any changes
  • Ensure accurate and timely follow up on all customer requests via phone and email, maintaining positive relationship management
  • Act as liaison with internal departments to resolve service, shipping, and production issues to achieve delivery commitments
  • Maintain accurate records and manage document filing to support learning and customer familiarity
  • Contribute ideas and collaborative support for continuous process improvement and team effectiveness
Background Expected:
  • Demonstrated comfort and professionalism in phone and written communication
  • Track record of reliability, stability, and willingness to learn in a business environment

Salary Range:


$50,000 - 55,000


#INOCT2026

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Vacancy posted 5 days ago
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