Medical Education Business Specialist

Job Description Summary The Medical Education Business Specialist represents OhioHealth Graduate Medical Education (GME) when interacting with residents, fellows, internal customers, guests, and vendors. This person should be articulate, forward-thinking, be able to anticipate needs, problem-solve quickly and accurately. As an integral part of the GME Team, this person will perform a multitude of duties to help the department effectively serve the strategic goals and strengthen the performance of OhioHealth graduate and undergraduate learners. The Medical Education Business Specialist provides technical and operational expertise promoting system strategies and priorities. Responsibilities & Duties Operates independently within the scope of their role and supports the daily operation of the Medical Education office and its stakeholders. Fiscal Support – accurate and timely processing of purchase orders, travel and expense reports, mileage, cash advance for travel for residents, faculty, and staff; working with Accounts Payable, Procurement and other fiscal offices; and using enterprise software such as Workday; manages resident housing needs including negotiating rate agreements, working with the contract department and processing monthly purchase orders; processes RFEs for Foundation expenses. Project Support – lead or assist projects such as website content, recruitment and orientation materials; use logic and reasoning to identify alternative solutions. Document Management – organize and retrieve information for training verifications, shadowing, and rotation requests; securely manage confidential information in all forms; follow OhioHealth records retention policies. Meeting Preparation and Management – create and manage agendas and meeting invitations; coordinate and order catering; gather/disseminate meeting materials; make audio‑visual arrangements; support medical student orientation and rotation meetings. Service Delivery – anticipate DME needs and prepare accordingly; interact with customers, peers and OhioHealth associates; onboard new staff; balance autonomy with teamwork when supporting multiple projects. Communication Delivery and Management – review, organize and prioritize department email; greet callers; receive and screen calls; manage and delegate information requests; prepare correspondence using MS Office and other software. Calendar Management – complex calendar management for the Director of Medical Education, scheduling and prioritizing appointments and meetings such as Program Director meetings, GMEC, physician recruiting interviews and senior leadership meetings; manage weekly in‑office schedule and conference center room schedules. Access Control – request and monitor badge and IS access for medical students, rotating residents, staff and faculty; collaborate with Pharmacy to provision temporary DEA accounts as needed. General Office Support – answer phones and direct calls; greet visitors; order supplies; submit print shop requests; manage maintenance and repair of the work area, copier/printers and kitchen facilities; coordinate vendors and mail distribution. As part of a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency. Minimum Qualifications High School diploma or GED (required) Superior organizational skills and attention to detail Excellent communication and interpersonal skills (written and verbal); ability to problem‑solve and exercise diplomacy in sensitive or confidential situations Proven ability to work collaboratively as a member of a team High degree of initiative, independent judgment, decision‑making and critical thinking Ability to prioritize responsibilities independently and meet deadlines Intermediate or higher proficiency in Microsoft Office Competent in building and maintaining collaborative relationships with stakeholders Ability and willingness to meet strict timelines and thrive in a fast‑paced work environment Ability to accept and incorporate feedback Confidentiality and discretion Additional Job Description Work Shift: Day; Scheduled Weekly Hours: 40; Department: Medical Education Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all persons in all aspects of the associate‑employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment. #J-18808-Ljbffr Berger Health System