Intake Specialist

Position Hours Sunday: 2:00 PM – 10:30 PM Monday – Thursday: 11:00 AM – 7:30 PM Must have a valid driver’s license and a good driving record. Intake Specialist Responsibilities Liaise with client/family of potential admissions to address any questions, concerns, etc. Coordinate facility tours with clients and families who are potential admissions. Interface with remote admissions team and on‑site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable. Establish professional rapport with client to ensure they feel welcomed upon arrival. Support arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items. Orient client to the facility/milieu. Liaise with direct care/nursing/clinical team to ensure client is set up with a treatment plan/schedule as needed. Ensure intake paperwork is completed in a timely fashion and documentation is maintained as required. May discuss client’s financial responsibility and take payment as applicable. Provide exceptional customer service in line with Acadia Healthcare standards. Standard Expectations Comply with organizational policies, procedures, performance improvement initiatives and maintain confidentiality. Communicate clearly and effectively to persons receiving services, their family members, guests and other members of the health care team. Develop and maintain constructive and cooperative working relationships with others over time. Encourage and build mutual trust, respect and cooperation among team members. Maintain regular and predictable attendance. Benefits Medical (three tiers) Dental Vision STD (employer paid) LTD Life Insurance (employer paid) 401k Tuition Reimbursement 10 eight‑hour Vacation Days 24 hours Personal Time 6 eight‑hour Sick Days 6 eight‑hour Extended Sick Days Paid holidays (if you work the holiday or not!) 1.5x hourly rate for working a recognized holiday Education / Experience / Skill Requirements High‑school diploma, GED, or equivalent. 1–2 years of experience in a patient care environment in a substance use/behavioral health setting (preferred). Excellent communication and customer service skills, and ability to use required computer programs. Licenses / Designations / Certifications De‑escalation training, CPR and/or First‑Aid certification as required by facility. Criminal History We’re licensed through the Department of Behavioral Health and Development Services, which means we follow their standards for criminal history and hiring criteria. If you have a criminal history, please review the barrier crimes to ensure that you’re eligible for employment at our facility. Equal Opportunity Employer We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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