Dock Master

Dock MasterCome explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes "Next Never Rests™," and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.As part of the talented Freedom Boat Club team, you will work alongside the Dock Experience Manager to support daily club operations and lead the dock team in delivering remarkable member experiences. We are looking for a strong Dock Master to help maintain an impeccably clean and operationally ready fleet, oversee day-to-day dock activities, and provide coaching and development to Dock Hands. In addition to performing dock operations, you will support staffing coordination, operational readiness, inventory management, and compliance activities to help ensure the club runs smoothly.At Brunswick & Freedom Boat Club, we have passion for our work and a distinct ability to deliver.Essential Functions:Perform all duties required by Dock Hand.Act as the lead team member, helping prioritize work, delegate tasks, and ensure operational standards are consistently achieved.Assist with labor planning and scheduling by providing staffing recommendations, coordinating shift coverage, and communicating operational staffing needs to the Dock Experience Manager.Train and onboard new Dock Hands on company policies, safety procedures, service standards, vessel readiness expectations, and operational processes.Ensure employees are completing daily tasks in Fleetio, the fleet management system.Deliver ongoing coaching and feedback to support employee development and accountability.Monitor dock operations and proactively address operational issues to ensure a safe, clean, and member-ready environment.Maintain fleet readiness by overseeing vessel cleanliness, fueling, equipment functionality, and overall presentation to company standards.Ensure club facilities, docks, equipment, and inventory are maintained in an organized, safe, and operationally ready condition.Support inventory management activities, including tracking supplies, monitoring inventory levels, and communicating replenishment needs.Serve as the first point of escalation for member concerns and service recovery opportunities, working to resolve issues in a timely and professional manner.Partner with the Dock Experience Manager on complex member concerns, operational challenges, and situations requiring additional leadership support.Support compliance with company policies, safety requirements, regulatory standards, and operational procedures while identifying and escalating risks or concerns.Ensure personal appearance and uniform guidelines are being adhered to.Complete required administrative responsibilities including operational documentation, fuel tracking, inventory reporting, checklists, and other club records.Assist with special projects, operational initiatives, and other duties as assigned.Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.Required Qualifications:High school diploma or equivalentBe at least 21 years of agePass a background/education check, and drug screenHave a valid driver's license and a good driving recordHighly effective communications skills and strong customer service skillsDesire to perform minor boat maintenance (engine oil, drive oil, filters, bilge pump, etc.)Ability to regularly complete the physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 poundsAbility to read and manipulate handheld tabletsAbility to adhere to all safety policiesAbility to maintain a calm, positive attitude during periods of high activityPositive, cooperative attitude with the capability of working unsupervisedAvailability to regularly work weekdays, weekends and holidaysPreferred Qualifications:Associate's or Vocational degreeOr 1-2 years of related operations experienceExperience leading or supervising a teamBoating Safety ID cardExperience in and around boatsStrong attention to detailWorking Conditions:Work outdoors and in various weather conditions for an extended period of timeWork in a marina setting on docks that may be fixed or floatingWork near and on the waterSafely move on, off and in vessels during various tide and weather conditionsPossibility of travel within your Dock Experience Manager's territoryThe anticipated pay rate for this position is $19/hr.This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), wellbeing program, product purchase discounts and much more.Why Brunswick:Whatever tomorrow brings, we'll be at the leading edge. As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people. We offer and encourage growth opportunities within and across our many brands. In addition, we're proud of being recognized for making a splash with numerous awards!About Freedom Boat ClubFreedom Boat Club – the world's largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Clubs 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest including fueling, cleaning, maintenance, and more.With over 30 years of Boating Made Simple®, Freedom Boat Club (a division of Brunswick Corporation) continues to be a passionate group of individuals who focus on raising the bar in everything that we do. We are always looking for hardworking and motivated people who share our passion for getting others out on the open waters.