Project Engineer

Regional Project AdministratorThe Regional Project Administrator ensures a seamless customer experience by providing proactive updates via Salesforce, coordinating appointments, and resolving issues promptly. This role keeps projects on schedule, maintains accurate documentation, and supports both safety compliance and team collaboration to meet organizational goals.ResponsibilitiesCustomer Communication & Updates - Proactively provide customers with regular updates on job milestones utilizing Salesforce.com to ensure transparency and satisfaction throughout the project lifecycleScheduling & Coordination - Lead and coordinate all measures, installation, and service appointments between homeowners and independent contractors, ensuring seamless scheduling and execution of all appointmentsIssue Resolution - Respond to and resolve customer issues, concerns, and questions in a timely and professional manner, ensuring a positive customer experienceProject Timeframe Management - Ensure all projects are completed within agreed-upon customer commitment timeframes, monitoring progress and addressing any delays or obstacles that may ariseProject Documentation - Collect and upload all necessary project paperwork into the system, maintaining organized and accurate records for each job from start to finishSafety Compliance - Operate in a safe manner, adhering to all safety protocols, and contribute to maintaining a safe work environment for all team members and customersCustomer Resource & Support - Serve as a reliable and knowledgeable resource to customers, providing accurate information and assisting them with any inquiries related to their projectsCollaboration & Goal Achievement - Follow and execute any additional instructions or tasks provided by management to support the overall goals and objectives of the organization, contributing to team successQualificationsHigh School diploma or GED equivalent requiredPreferably 1-3 years in an operational environment, preferably building products with a demonstrated success working with customersAbout UsWhen you join Alside, you are part of a leading exterior building products distribution business serving residential and commercial remodeling and new construction markets. We strive to provide high-quality windows, siding, metals, and other essential building products to contractors, remodelers, builders, and architects. Headquartered in Atlanta, Georgia, Alside operates more than 100 supply centers across the U.S. and is owned by Associated Materials, LLC.Associated Materials, LLC, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, ancestry, age, disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. We also make reasonable accommodations for disabled employees and applicants, as required by law.The actual wage offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. The pay range for this position is $30-$33 an hour.Strong consideration given to bilingual candidates.