Staff Software Engineer, Infrastructure

Staff Infrastructure EngineerGenius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more.Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touch points.We have committed to a software factory model: a standardized, automated, fault-tolerant path from an idea to production, where humans and AI agents both ship code every day. As our Staff Infrastructure Engineer, you'll be one of the main people designing and building that factory. That covers how we build, verify, deploy and operate software, and how AI accelerates each of those steps. It also includes our own internal agentic SRE product that the rest of engineering leans on. This is a hands-on, staff-level IC role on our Infrastructure team. You will treat CI pipelines, deploy tooling and alerting as products, with the rest of engineering as your customers, and you will judge the work by how much faster and safer every team ships.You will report to our VP of Engineering. You must be commutable to our San Francisco office and will operate in an in-person environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.Scale our CI platform as our orchestration layer for our software factory.Build systems that let engineers stop worrying about deploysDesign the guardrails, validation and auto-approval paths that let product engineers change their own infrastructure as code safely, without waiting for an Infra reviewerShape the tools, skills and breakglass access that let engineers and AI agents investigate and resolve incidents across the app, service, compute, storage and network layers, without someone from Infra on the callOwn SLOs, codify monitoring in Terraform (no more ClickOps), and get rid of noisy or muted-forever monitors across the orgWrite technical designs, review the hard changes and mentor engineers around you. Your judgment will set the direction of the platform for the next few yearsAt Genius AI, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Genius AI is proud to be an Equal Opportunity and Affirmative Action Employer.