Office 365 Infrastructure & Security Management Lead

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.Group/DivisionKLA's IT group supports business growth and productivity by connecting people, process and technology around the world. We work to improve the technology that drives our business to thrive and focus on empowering employee use of technology. This integrated approach to customer service, creativity and technological excellence enhances employee productivity, business analytics and process excellence.What You'll DoIn this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.The position of Microsoft 365 Infrastructure & Security Management is responsible for the strategic direction, operational excellence, security posture, and lifecycle management of the organization's Microsoft 365 ecosystem. This role leads the administration, engineering, governance, security, and continuous improvement of Microsoft 365 services with deep skills in Exchange Online.The individual will be accountable for ensuring a secure, highly available, scalable, and compliant Microsoft 365 environment while driving enterprise email security initiatives through Proofpoint, Microsoft Defender, anti-phishing programs, threat prevention, and tenant governance.This role works closely with Cybersecurity, Infrastructure Operations, Enterprise Architecture, Compliance, Risk Management, and business stakeholders to deliver secure modern workplace services for a global enterprise.Microsoft 365 Infrastructure Platform LeadershipOwn the strategy, roadmap, architecture, and operations of the Microsoft 365 platform.Lead Microsoft 365 tenant administration and governance.Ensure platform availability, performance, scalability, and reliability.Define operational standards, policies, and best practices for Microsoft 365 services.Manage service lifecycle planning, upgrades, feature adoption, and platform optimization.Develop and maintain M365 governance and operating models.Exchange Online Administration & Messaging ServicesLead global administration of Microsoft Exchange Online.Manage email routing, mail flow, connectors, transport rules, and SMTP infrastructure.Oversee mailbox provisioning, migrations, retention, archiving, and lifecycle management.Manage hybrid Exchange environments when applicable.Ensure email platform health, performance, uptime, and service availability.Troubleshoot complex messaging issues and coordinate escalations with Microsoft support.Establish standards for email security, compliance, and operational governance.Email Security & Anti-Phishing ProgramOwn enterprise email security strategy and operations.Lead phishing prevention, business email compromise (BEC) protection, and email threat management initiatives.Drive troubleshooting, implementation and optimization of:Proofpoint Email SecurityMicrosoft Defender for Office 365Advanced Threat Protection (ATP)Anti-phishing policiesSafe LinksSafe AttachmentsImpersonation protectionMonitor and respond to email-based threats.Partner with Cybersecurity teams to investigate phishing incidents and threat campaigns.Email Security AdministrationServe as technical owner for the email security platform.Manage:Secure Email Gateway (SEG)TAP (Targeted Attack Protection)Email DLPThreat IntelligencePhishing ProtectionURL DefenseEmail EncryptionOptimize email filtering to reduce false positives and false negatives.Implement email authentication standards including:SPFDKIMDMARCDomain ProtectionCreate executive reporting on email threat trends and security metrics.Microsoft 365 Security & CompliancePartner with Cybersecurity teams to strengthen M365 security posture.Manage Microsoft security controls including:Microsoft Defender for Office 365Microsoft Defender XDRMicrosoft PurviewConditional AccessData Loss Prevention (DLP)Information ProtectionInsider Risk ManagementLead security assessments and remediation efforts.Ensure compliance with regulatory and corporate security requirements.Implement Zero Trust security principles across Microsoft 365 services.Tenant Administration & Identity ServicesAdminister Microsoft 365 tenant services and configurations.Partner with Identity teams supporting:Microsoft Entra IDSingle Sign-On (SSO)Federation ServicesMultifactor Authentication (MFA)Conditional AccessIdentity GovernanceManage tenant security baselines and configuration standards.Maintain tenant health, security reviews, and governance processes.Infrastructure & Endpoint IntegrationOversee integration between Microsoft 365 and enterprise infrastructure services.Support:Microsoft IntuneEndpoint ManagementDevice ComplianceAzure ServicesEnterprise Authentication PlatformsCollaborate with Infrastructure Operations to ensure service resiliency and business continuity.Operations & Service ManagementLead day-to-day service operations for the Microsoft 365 environment.Establish KPIs, SLAs, operational dashboards, and service reporting.Drive incident, problem, change, and capacity management processes.Manage vendor relationships including Microsoft and Proofpoint.Develop automation strategies for platform administration and support activities.Ensure alignment with ITIL and ServiceNow processes.Risk Management & GovernanceDevelop governance controls for Microsoft 365 services.Conduct platform risk assessments and remediation planning.Support security audits, compliance reviews, and regulatory requirements.Maintain disaster recovery and business continuity plans.Drive continuous service improvement initiatives.Minimum QualificationsDoctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years; Bachelor's Level Degree and related work experience of 8 yearsAbout KLAWe provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.Total RewardsBase Pay Range: $111,100.00 - $188,900.00 Annually Primary Location: USA-MI-Ann Arbor-KLAKLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.Use of AI Statement At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.Equal Opportunity StatementKLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at View email address on click.appcast.io or at View phone number on click.appcast.io to request accommodation.For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.SummaryLocation: Ann Arbor, MI; Phoenix, AZ; USA-AZ-Phoenix-KLAType: Full time