Service Leader

Service Leader

Cultivate a better world by ensuring safe and quality food is prepared and served; the restaurant crew is well trained and provides good customer service. The Service Leader is responsible for maintaining a clean, organized line with properly functioning line equipment. Service Leaders must be on their feet working while clocked in, unless on break. If not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.

Principal responsibilities include, but are not limited to:

• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed

To be successful, youll bring:

• An understanding and articulation of Chipotles Food With Integrity philosophy
• Knowledge and experience of cash handling policies and procedures
• Knowledge of Food Safety and health department matters
• Familiarity with office paperwork
• The knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
• A high school diploma
• Restaurant experience

Whats in it for you:

• Tuition assistance (100% coverage for select degrees or up to $5,250/year)
• Free food (yes, really FREE)
• Medical, dental, and vision insurance
• Digital Tips
• Paid time off
• Holiday closures
• Competitive compensation
• Opportunities for advancement (80% of managers started as Crew)

Pay transparency: Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit for more details.

$17.65$19.64

Who we are: Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit .