Onsite Endoscopic Specialist, OR1 - Albany

At KARL STORZ, we take pride in helping patients through some of the toughest journeys of their lives. We are making contributions that matter. Regardless of your role, YOU improve patients’ lives every day. Get to know us and join our team? Onsite Endoscopic Specialist, OR1 - Albany Job Function: Repair & Service Location: US Work Location (for field-based positions): Albany, NY, US From the operating room to surgery centers and everywhere in between, KARL STORZ North America is a global leader in medical technology and advanced visualization solutions. We design specialty innovations, smart instruments and devices, integrated ecosystems, and intelligent imaging to build a more connected, software-enabled operating room. As an independent, family-owned MedTech company, we ambitiously think in generations instead of quarters to improve patients' lives around the world. About the Role KARL STORZ is seeking an Onsite Endoscopic Specialist (OES) to join our team in a hands‑on, customer‑facing role supporting advanced endoscopic technologies, surgical instrumentation, and visualization systems directly within a hospital environment. Working closely with Operating Room (OR), Sterile Processing (SPD), and BioMed teams, you’ll play a vital role in ensuring equipment readiness, supporting clinical workflows, and helping healthcare professionals deliver exceptional patient care. This position offers daily exposure to cutting‑edge medical technology while providing a strong foundation for career growth across sales, leadership, training, technical support, and other areas within KARL STORZ. If you thrive in fast‑paced environments, enjoy solving problems, and are passionate about supporting customers, this is an exciting opportunity to make a meaningful impact. Shift: Monday-Friday, 7:00 AM-3:30 PM What You’ll Do Provide on‑site support and technical expertise to OR, SPD, and BioMed teams, helping ensure seamless surgical operations. Set up, inspect, maintain, and troubleshoot KARL STORZ video towers, camera systems, light sources, and related technologies. Support surgical procedures by responding to equipment‑related issues in real time and minimizing disruptions to clinical workflows. Coordinate repairs, exchanges, service requests, and inventory tracking to maintain equipment availability and readiness. Transport, clean, sterilize, package, and inspect surgical instruments in accordance with hospital policies and procedural requirements. Build strong relationships with healthcare professionals by delivering exceptional customer service and technical support. What You Bring High school diploma or equivalent required. Experience in healthcare, sterile processing, surgical technology, medical device support, customer service, sales, or a related field. Strong communication and interpersonal skills with the ability to collaborate effectively across clinical and operational teams. Proven ability to manage multiple priorities in a fast‑paced, service‑oriented environment. Working knowledge of Microsoft Office applications, including Excel and reporting tools. Ability to meet the physical requirements of the role, including lifting and transporting equipment up to 25 pounds. Nice to Have Associate’s degree or higher. CRCST certification or willingness to obtain certification. Experience supporting surgical instruments, endoscopy equipment, or medical devices. Knowledge of operating room, sterile processing, or healthcare workflows. What Will Make You Successful A customer‑first mindset and passion for supporting healthcare professionals. Strong critical thinking and troubleshooting skills, especially in high‑pressure clinical environments. Ability to quickly learn and adapt to new technologies, products, and processes. Excellent organizational skills and attention to detail. A collaborative approach that fosters trust and strong relationships with customers, clinical staff, and colleagues. Professional presence with confidence communicating across all levels of an organization. Why KARL STORZ? Join KARL STORZ and be part of a team creating medical innovations that truly make a difference. Beyond technology, you’ll be part of a culture that values talent as its greatest asset, empowering you to contribute to a mission that improves patient care worldwide. MA Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Medical / Dental / Vision including a state‑of‑the‑art wellness program and access to pet insurance, too! 3 weeks vacation accrual for full time roles,* paid holidays plus paid sick time too Up to 8 weeks of 100% paid company parental leave; includes maternal/ paternal leave, adoption, and fostering of a child. 401(k) retirement savings plan providing a match of 66.67% (4%) of the employee’s first 6% contribution (up to IRS limits) Section 125 Flexible Spending Accounts HSA Savings Accounts with company contribution Life, STD & LTD Insurance We prepay your tuition up to $5,250 per year! - Tuition pre- reimbursement Fitness reimbursement of up to $200 annually And much more! * Field sales, internships, and roles that are regularly scheduled to work less than 30 hours per week are not eligible for vacation, except where required by law. Non-employees, including temporary workers and consultants, are not eligible to participate in the KARL STORZ benefits program. KARL STORZ reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. Additionally, KARL STORZ, through its supervisors, may require an employee to perform duties outside their normal description within the sole discretion of the supervisor. Employees must comply will all applicable KARL STORZ policies and procedures. KARL STORZ is committed to maintaining a safe work environment for our employees and customers. Most field‑based roles at KARL STORZ require hospital credentialing/health screens as a condition of employment. Credentialing can include required vaccinations, health screens & other requirements as outlined by our customers. During the interview process, we encourage you to ask how credentialing/health screens may impact the role you are seeking and if you require any reasonable accommodations regarding these requirements. #J-18808-Ljbffr KARL STORZ SE & Co. KG