Client Services Director - #2992

Job Description

Job Description

What We Offer:

 

Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long-term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Mentor Program, Sustainability Program, and Wellness Program.

 

Position Description:

We are looking for a Client Services Director to join our Industrial Commercial Energy group to drive business growth, strengthen client relationships, and expand the firm's presence within the Community Infrastructure market. The ideal candidate will have a bachelor’s degree, 15 or more years of industry experience, a strong professional network, and a proven ability to identify new opportunities, develop strategic partnerships, and support successful project delivery. This individual will collaborate with technical and operational teams, contribute to revenue and strategic planning initiatives, mentor staff, and represent the firm within industry organizations while fostering long-term client success and maintaining a safe working environment.

Typical responsibilities include:

• Lead strategic expansion efforts within the national data center and retail markets
• Grow Site Development services
• Identify and pursue opportunities in new geographic and industry markets
• Evaluate existing industry contacts and align relationships with strategic business objectives
• Build trust and credibility with current and prospective clients
• Develop and execute market penetration strategies that support revenue objectives
• Leverage professional networks to create new opportunities and strengthen market presence
• Collaborate with leadership to diversify service offerings
• Represent the firm at industry events, conferences, and professional organizations
• Support recruitment efforts through industry relationships and professional connections
• Provide client oversight and guidance as new accounts transition into active projects
• Partner with technical and operational teams to ensure successful project delivery
• Monitor industry trends, competitive activity, and emerging market opportunities
• Contribute to annual sales, revenue, and strategic planning initiatives
• Strong understanding of data center, retail, and site development markets
• Established professional network and industry presence
• Proven ability to identify, secure, and develop new business opportunities
• Strong communication, presentation, and negotiation skills
• Ability to cultivate executive-level and long-term client relationships
• Strategic thinker with strong market analysis and planning capabilities
• Leadership and mentoring experience
• Ability to balance strategic initiatives with operational involvement
• Self-motivated, results-oriented, and entrepreneurial approach
• Willingness to travel and engage with clients and industry organizations as needed
• Maintain a safe working environment

Education:

• Bachelor’s degree

Skills/Experience:

• 20+ years of Industry experience

About Wade Trim:

 

Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind.

 

Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of Wade Trim staff is a priority. Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm’s future through strategic planning. Work/life balance is supported through a flexible, hybrid work schedule that brings team members together in the office at least three days a week and connects them virtually when working from home.

 

To solve our clients’ toughest challenges, we’ve devoted ourselves to delivering innovative solutions. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing technologies to enhance value to our clients and positively impact communities. All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt. This open-minded approach enables us to advance technology, foster innovation, and stay ahead of our clients’ needs.

 

Wade Trim’s success is shared by the employees that make it happen. Since our beginning, our firm has been 100% employee owned. This cultivates an ownership mindset that benefits our work approach, collaborative culture, and ability to deliver client solutions. We believe employee ownership drives the sustainability and growth of our firm and provides all our employees with opportunities for financial success.

 

If you are looking for a challenging and rewarding career in a friendly environment, please submit your resume by visiting the Careers section of our website at

 

Wade Trim does not accept unsolicited resumes, candidate profiles, or CVs from third-party recruiters or employment agencies. Any submission made without a valid, signed agreement and an approved engagement request from Wade Trim’s People Services Team will be considered the property of Wade Trim. Wade Trim reserves the right to pursue and hire any candidate submitted through unsolicited means without any financial obligation to the recruiter or agency. A valid agreement can only be signed by the Director of People Services. Resumes or candidate profiles submitted at the request of a Wade Trim employee who is not authorized by the People Services team do not constitute a valid engagement. Recruiters and agencies must have a current, written agreement authorized by the Director of People Services to be considered an approved vendor.

 

Wade Trim is an Affirmative Action/Equal Opportunity Employer.