Event Services Manager

Select how often (in days) to receive an alert: Job Reference Number: 43436 Employment Type: Full-Time , Segment: Dining & Events Brand: Design-Cuisine Location: Arlington, VA The Role at a glance: Job Summary: Design Cuisine is seeking an Event Producer in the VA, DC, MD area. The Event Producer is responsible for managing events of a variety of sized. S/he is responsible for maintaining positive relationships with established event locations as well as for identifying and building upon location list. S/he must work both independently and as part of team to fully manage account processes including production and client activity. S/he will attend, execute and manage events as needed. S/he will also work closely with the Account Executive in the administration, execution and production process of his events. S/he will work with the DOS and Senior Event Producer to assist in recruiting and training new Event Producers. S/he must promote the Company’s culture, mission and philosophy. What you'll be doing: ESSENTIAL DUTIES AND RESPONSIBILITIES: Promote teamwork and quality service through regular communication and coordination with other departments. Adhere to company requirements for guest/employee accidents or injuries and in emergency situations. Assist in implementing standardized procedures for the front of the house (FOH) for OP staff. Assist with maintaining manual summarizing standard operating procedures (SOP). Attend, oversee and execute events, as identified. Sales Management: Cultivate collaborative, mutually supportive relationships with and among customers, venues, community, sales, office, culinary and service staff, both on and off premise, across Design Cuisine and Elior Brands. Maintain contact and effective communication with all parties throughout the planning process to ensure the highest level of guest satisfaction for all clients. Attend/conduct pre-event and post-event meeting with clients, culinary and service staff, in conjunction with Sales Executive, to ensure client satisfaction and identify areas of opportunity. Account Management: Partner with Account Executives by managing calendar and appointments, scheduling logistical, sales and tasting meetings. Work independently to respond to and act on client questions and needs including menu selections, logistics, rental equipment and party production. Work independently to respond to and act on in- house questions including menu selections, logistics, rental equipment and party production. Partner with Account Executive in party production/event logistics, including: Preparing folders and sending booking staff sheets Finalizing menus and distributing event orders to appropriate departments/ managers. Prepare liquor permits and liquor quantity guides Prepare rental orders, coordinate delivery, pickup and payment. 3rd Party vendor orders, delivery and invoicing Prepare all event specific documents to assist other departments in successful event execution, including but not limited to Supervisor Worksheets, floor plans, production timelines. Attend tasting(s), walk-throughs, warehouse meetings, as necessary. Maintain an accurate event file on all clients reflecting their needs and update with changes. Update CaterXpert accurately and timely to ensure other departments can plan and schedule efficiently and correctly, including but not limited to; entering guarantees, updating event timing. Produce concise information and directions for on-site event staff. Be present onsite at each event to ensure proper event setup and satisfaction of client. Supervise set-up and execute on-site event management procedures. Oversee all contracted vendors, exhibitors, and manage volunteers on-site during the event. Maintain event budgets. Maintain contact and effective communication with all parties throughout the planning process to ensure the highest level of guest satisfaction for all clients. Perform basic accounting functions as they relate to sales contracts, client billing and collections. Assist in collection of final vendor invoices for billing. Follow up with clients 48 hours after event conclusion to ensure satisfaction and secure future bookings. GENERAL: Travel, as necessary, to different properties/venues. Attend and participate in all scheduled meetings and training sessions. Perform and complete all reasonable assignments as requested by management. Follow proper time keeping policies and procedures. Follow all sign in and out procedures for keys. Know and follow all Design Cuisine emergency and safety procedures. What we're looking for: Qualifications: 2 + years of prior administrative experience. 3 + years of experience in event planning, sales or event management. Prior hotel/hospitality/catering experience required. Excellent computer skills necessary, including EXCEL, MicroSoft Word and MicroSoft Office Exceptional interpersonal, organizational, and communication skills. Ability to communicate work related information to co-workers, supervisors, vendors and clients. Able to work flexible work schedule in order to accommodate business levels. Compensation Range $75,000 - $85,000 Medical (FT Employees) Vision Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity Discount Program Commuter Benefits (Parking and Transit) EAP 401k Sick Time Holiday Pay (9 paid holidays) Tuition Reimbursement (FT Employees) Paid Time Off About Design Cuisine: Located in the Washington, DC area, Design Cuisine offers catering and business dining services to clients across the city. With our nation’s historic capital as a backdrop, Design Cuisine creates unforgettable dining experiences every day. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed. Nearest Major Market: Arlington Virginia Nearest Secondary Market: Washington DC #J-18808-Ljbffr